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Alside- Sheffield Reviews

based on 5 reviews

Overall quality: 4
Locks: 4
Balance System: 5
Warranty: 5

July 23rd 2011 at 4:01 pm

Window Comments

Had 20 windows replaced in my townhouse in 2006 after five years they are still going strong. The windows remain tight and draft free during really cold DC winters & snows, as well as in the brutal heat of summer. They open and close for cleaning with ease and can't say anything negative about them with my experience. Had Maryland General Contractors do the install they had foam all around the windows and then capped the outside frame in aluminum cladding so I never have to paint the outside of my frames again. These are excellent windows but no matter how good a product is, it all comes down to the knowledge and skill of the installers. A great window can not compensate for a bad installation job.

Window Grade: 4.5
Install Comments

Installed by Maryland General Contractors of MD

Neat, efficient, attention to detail, leads to quality work.

Install Grade: 5.0

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

March 15th 2011 at 11:38 am

Window Comments

I decided to go with Alside windows and a local company to replace all the windows in both my properties. They seemed to be the right choice for me. A whole two days after window installation (a total of 22 windows between both properties), BOTH of my tenants in each property were complaining of cold air leakage, condensation, and about half of them not closing properly. I contacted the company who sold me the windows and they pretty much told me it was a problem Id have to take up with Alside. Probably about 20 phone calls later (no exaggeration), I was basically told that these are issues not covered in their warranty and it was not their problem. Avoid all these headaches and go with a different window manufacturer.

Window Grade: 1.0

 

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

February 26th 2011 at 9:21 am

Window Comments

Truly a waste of good money. The company has been out 4 times. There's no improving what I have. I'm just stuck. Terribly drafty. Poor quality. Two sashes have been replaced due to weatherstripping not installed right. Don't believe there is probably any gas in betweeen panes. Wouldn't put these on my doghouse. Poor guy would freeze to death. Heating bill is worse than before. Gallons used worse than last yr. and not as cold of a season. As soon as I can afford it, these are getting thrown away and some others put in. Attorney says I'm screwed. Legal costs would eat up any settlement.

Window Grade: 1.0

 

Overall quality: 1
Locks: 1
Balance System: 3
Warranty: 1

January 18th 2011 at 9:56 am

Window Comments

this is a follow up on the previous post. Nothing has been done with our windows. The contractor and installer came out about 4 weeks ago and said they might try to put some pieces of something in the corners. Then the next day, the contractor called and said he was looking at a display on the wholesalers floor and he thinks a piece or two may be missing from our windows. He didn't say what. This was 4 weeks ago. He was supposed to order the pieces. I haven't heard a word from them yet. I called twice yesterday and got no reply. I got a little terse on the second call, which isn't my style, but frustration is getting the better of me. Our furnace is running more this yr. than it did last yr. and it's not as cold. I have been waiting to put plastic on the rest of the windows until they came back with these things. I'm still at the point of not knowing what at all to do. If I call Alside they will refer me to the contractor, I'm quite certain, and I can't get a response from the contractor. I don't/can't do business like this and don't like getting tough. It shouldn't be necessary. There should be enough respect and have enough integrity to follow through with the job. They didn't have any trouble taking my money. The contractor did mention to me he was wondering if Alside was rushing at the time our windows were made because of demand to meet the tax incentive deadline. That's shouldn't be my problem. Alside should take care of this. Please don't buy Alside. Do your homework BEFORE buying and trusting. What good is a warranty if it isn't honored? 5 of these windows replaced Crestline windows I put in myself several yrs. ago. They are worse than the Crestline for leaks. Much sturdier, but much draftier too. I wish I had the Crestlines back. They aren't much of a window, but tighter than the Alsides.

Window Grade: 1.5

 

Price Information

$475/window regardless of size, installed.

Overall quality: 1
Locks: 1
Balance System: 3
Warranty: 1

December 17th 2010 at 2:33 pm

Window Comments

We just put in 12 Alside Sheffield windows in October. At first, they seemed great. Then it got cold. Now they are draftier, colder and so frustrating. They are worse than the ones we replaced. We have about half covered with plastic. The plastic is almost always bowed out or sucked out depending on wind direction. I really don't know what's going to happen. The contractor who sold and installed them is coming within the next few days to look at them. Supposedly, we are the only ones with problems. I doubt that since he has postponed coming twice now. VERY disappointed. I really don't know what we can do. I would not buy Alside windows. A neighbor installed Anderson replacements along with Marvin picture windows in the same type house and is very satisfied.

Window Grade: 1.5

 

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