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Designer Series Reviews
Dawn--in Iowa
January 3rd 2012 at 1:35 pm
Window Comments
We had trouble with the 70 windows installed in our new home from the start. Now, they have begun rotting. When the service rep observed the poor function of the between window blinds, he volunteered to repair them. However, we later heard from the company that since we had "replaced all the string in the blinds with non-Pella equipment", they were not responsible for the repair. We certainly did not re-string all the blinds in our house, but they insist we must have done so. Unbelievable. We are now buying all new windows for our home-but never Pella again!! Don't go near these windows ever!!
Amanda from Ohio
September 12th 2011 at 11:33 am
Window Comments
14 windows installed. All leak down the back of window on wall. Water damage present. In winter brick under windows freezes frost on brick. Ha been in contact with pell a since winter 2010. After several pella techs and corporate rep they are planning to try and repair all 14 windows! Class act lawsuit is going on in iowa for the same reason. Very disappointed. Would not recommend!
Price Information
$650
Marietta GA
December 11th 2008 at 9:01 am
Window Comments
The windows are a little expensive and seem to be good quality. However in my book, Pella gets extremely low marks when it comes to accurately filling and shipping a order in a timely manner. In my case this has delay my construction project over a month and we are still waiting on windows. (I ordered 14 windows. 12 of the windows showed up 2 weeks late. 2 of the windows completely disappeared and had to be re-ordered. And Pella can not give me a dilevery date on these.) Bottom line, Good windows, but beware. You are going to pay more for the windows, and you might end up paying a LOT more in construciton delays.
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