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double hung vinyl replacement Reviews

based on 3 reviews

Overall quality: 1
Locks: 1
Balance System: 2
Warranty: 1

May 2nd 2016 at 12:35 pm

Window Comments

Don't buy Harvey Windows! The glass quality is so bad that it deteriorates after about 8 years. It seems like there is a fog outside all the time. And, if you don't notify Harvey in time, they refuse to do anything about it. They are just looking to sell you another one. I had the windows in my house replaced and about 12 - 15 of them have fogged up with some weird discoloration. In addition, the locks kept on breaking. DON'T BUY Harvey Windows!

Window Grade: 1.3

 

Price Information

Harvey Windows offered to sell me a replacement sash for approximately the price of an entire replacement window. Why would I want to do business with them again?

Overall quality: 4
Locks: 3
Balance System: 4
Warranty: 3

September 18th 2015 at 9:03 am

Window Comments

I HAVE HAD TO HAVE 5 SASHES REPLACE DUE TO CLOUDING BETWEEN PANES. MY INSTALLER ORDERD NEW ONES AND INSTALLED THEM THE 5TH SASH HE CALLED THE HAVEY PEOPLE AND TO HAVE SOMEONE SEE WHAT WAS HAPPING, IRECEIVED A CALL FROM A SERVICE REP AND HE ASK ME THE SIZE OF THE WINDOW AND THAT WAS ALL .I TOLD HIM THE LOCKS WERE NOT THE SAME AND THEY HAD TO BE CHANGED. HE SAID I WOULD RECEIVE THE SASH IN ABOUT 2 WEEKS AND I COULD INSTALL IT. I TOLD HIM MY HUSBAND WAS 80 YRS OLD AND UNABLE TO DO THAT. HE SAID THAT THERE WAS A VIDEO ON THE INTERNET . FOR SOMEONE TO PULL THE WINDOW IN THERE WAS A CHARGE OF 130.00. ARE YOU KIDDING. I AM VERY DISAPPOINTED WITH THE ANSWERS I WAS GIVEN .I CONTACTED MY INSTALLER WHO HAS PUT THE OTHER WINDOWS IN FOR NO CHARGE. THIS INSTALLER IS DOING THIS ON HIS OWN TIME. YET WHEN HARVEY SENDS SOMEONE TO DO IT THERE IS A CHARGE. GREAT INSTALLER..... REP GIVES HARVEY BAD NAME. WILL NO LONGER RECOMMEND HARVY

Window Grade: 3.5
Install Comments

Installed by FOSTER of CT

Install Grade: 5.0

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 3

May 4th 2011 at 3:46 pm

Window Comments

I purchased 13 Harvey windows in 2003 and in 2008, I had to replace 7 windows because of broken seals, locks. They did honor the warranty, but it cost me $80.00 for the repair person to replace windows. This year, I have another window with a broken seal and have to pay another $80 to have it replaced. I am afraid that I received defective windows.

Window Grade: 1.5
Install Comments

Installed by Home Team of MA

Install Grade: 2.0
Price Information

Approx $350 each including installation

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