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Renewal by Andersen Renewal by Andersen

Currently 2.8/5

Currently 2.8/5 with 10 reviews

Customer Reviews

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 4
Window Grade: 4.8
Install Grade: 5.0

treeski

January 10th 2009 at 10:28:36 PM

Window Comments

We recently (8/08) replaced all of our old aluminum windows 13 total, plus a slider. We bid out Anderson, Pella, Penguin, Marvin, and Renewal by Anderson. We have a one story ranch and we are surrounded by two story homes with double hung windows. We really wanted to replace the gliders with double hung. The quote we received from Renewal by Anderson was about $5000 more than any of the others. However, none of the other companies could place double hung windows in all of the openings due to egress issues. Since Renewal by Anderson is a custom made window (each window is built for the specific opening), they were able to install double hung windows in each opening. All of the other companies have stock sizes and were not able to custom fit the openings. We chose Renewal by Anderson and after the discounts ($100/window and 5% cash payment) they were only about $3000 more than the other companies. The windows are in and we are thrilled, especially with the Anderson 400 series (Renewal does not make doors) three panel slider. They look great, the outside noise was reduced incredibly, and our electric and gas bills dropped by 30% and 25% respectively. I would highly recommend Renewal by Anderson as replacement windows. They are not cheap, but they are well worth the extra money. If you are looking for cheap windows, Renewal by Anderson is not the product for you. I’m sure other products perform just as well and cost less. However, if you are like us and want a specific type of window to replace a different type (glider v. double hung) Renewal by Anderson might be your best and only option.

Install Comments

Installed by A Cut Above of OR

The crew that came out and installed our windows were incredible. They were prompt, friendly, curteous, receptive to questions, and fast.

Price Information

The price for Renewal by Anderson windos was higer than anyone ealse, but they were the only company that could provide the exact product that were wanted. After rebates and discounts the price difference was negligable.

Overall quality: 1
Locks: 3
Balance System: 2
Warranty: 1
Window Grade: 1.8
Install Grade: 2.0

Auto

February 1st 2010 at 11:30:53 PM

Window Comments

We had 4 gliding windows and a huge patio door replaced for nearly $12,000 18 months ago. We loved the windows, then about 6 months ago, August 2009, our condo association power washed before painting and all 4 windows leaked water. I called to complain and was told the power washer was stronger than any storm and I shouldn't worry. Last week a Nor'Easter blew through and the two windows facing wind-blown rain LEAKED big time. I called and demanded someone come to witness. Now I am being told that "seepage is normal in a severe storm". What BS. These windows have already been serviced for noise, the repair tech lubricated the windows with Armorall tire dressing to end noise. I have no choice but to pursue action against Andersen and the installer Vinylume of Connecticut. Have been advised to contact the Attorney General. DON"T BUY THESE WINDOWS!!!

Install Comments

Installed by Vinylume of CT

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1
Window Grade: 1.0

veronica gomes

June 11th 2009 at 09:12:06 AM

 

 

Price Information

After the salesman showed up and gave us his long drawn 1 hour sales pitch, he quoted us a price of $35,000 to replace 17 windows!!!!!! I had to catch my breath in order to answer his question "what are your thoughts?". I told him it was ridiculous, over $2,000 per window. He then proceeded to make a phone call, and dropped the price (within 3 mins) to 25,000, only if i signed up right there and then. I kept insisting I would have to think about it and he kept making more phone calls, the price coming down more and more. He also informed us the interest rate (if i wanted to finance was 23 percent) Sounds illegal. This guy WOULD NOT leave. I can imagine all the old folks he manages to rip off.

Overall quality: 4
Locks: 1
Balance System: 5
Warranty: 4
Window Grade: 3.5

Tbob

March 11th 2010 at 10:41:19 AM

Window Comments

We were looking at replacing all 26 leaking aluminum windows. We wanted something much better than vinyl ($8900 nstalled) but less expensive to wood/alum clad ($20-24,000 finished). Andersen was pushing ads for $100 off "high quality" replacement windows. So we figured it probably fit somewhere in between cost. A few issues with their renewel program. Firstly, their sales people are scripted. Even though I told him we understood differences in quality and we figured this was best choice, he had to go through his 45min speach before getting to cost. Second, Even thoguh the glass and frame is excellent, the latches are plastic. Cheap Plastic!!!! His excuse was that this keeps heat and cold from transfering into house. How dumb do you think we are. Third, the price. With the $2600 discount and a one time 10% discount if we sign right then and there, the price for all windows installed was $48,000!!! Are these people crazy? I would rather use that money to add value to my house-sun room, attic addition, etc. I was disappointed in the whole process and based on issues other people are having with windows, it was a wise choice to not go that way.

 

Price Information

26 windows: Quoted $56,000 - $2600($100/window)- extra 10%(if signed right then and there) = $48,000

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1
Window Grade: 1.0
Install Grade: 1.0

JoseC

June 22nd 2010 at 01:14:24 PM

Window Comments

RBA sales has a small sample window. You are expected to lay out $1200 a window without actually seeing a full sized sample. Not me... I give them a poor rating for hiding the actual product and from reviews of others who have had major problems.

Install Comments

Installed by RBA franchise of NJ

The Andersen name got the RBA salesman in my door, but I'm not buying. This guy was incredibly obnoxious, and at $1200 each, these windows are a rip-off.

Price Information

$1200 a window, after several discounts.

Overall quality: 1
Locks: 1
Balance System: 2
Warranty: 4
Window Grade: 2.0

January 3rd 2010 at 11:52:30 AM

Window Comments

These windows are not much better than the ones we replaced them with. I have had to have the glass replaced twice since 2005. The windows are very drafty with frost build up and mold. We were not happy once winter started in 2005.

 

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 2
Window Grade: 2.8

April 22nd 2010 at 10:48:19 PM

 

 

Price Information

Overpriced...thats why they do the intense sales pitch. You would never agree to that price otherwise.

Overall quality: 4
Locks: 3
Balance System: 4
Warranty: 4
Window Grade: 3.8
Install Grade: 0.0

vaag

September 11th 2009 at 06:53:22 PM

Window Comments

Andersen quality is pretty good as long as the factory and not sub-contractors do the installation. Don't let a sub-contractor near the windows. Unfortunately, the price they first quote is about 30% higher than any of the other big boys. They must figure everyone was born last night.

Install Comments

Installed by sub-contractor of MN

Overall quality: 2
Locks: 3
Balance System: 2
Warranty: 3
Window Grade: 2.5
Install Grade: 3.0

Russell

February 25th 2010 at 09:07:58 PM

Window Comments

Windows installed in summer of 2007. Initial quality seemed okay, however, all have air leaks between window and frame. 2/25/2010. Will be attempting to get some suport from the company. For 3 times the cost of vinyl replacments, I can't say they are worth it. Didn't see any significant change in heating and cooling costs. Overall a waist of money and now I'm going to have to deal with trying to get the air leaks repaired.

Install Comments

Installed by RbaWindows of PA

Price Information

Price quoted was 3 to 4 times that of vinyl replacements.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5
Window Grade: 5.0
Install Grade: 5.0

September 9th 2008 at 11:55:50 PM

Window Comments

Couldn't be happier. Spend hours and hours researching replacement windows and Fibrex is clearly a great value. Vinyl is ugly, would result in great loss of glass space and quick-growth pine windows have rot issues in my neighorhood.

Install Comments

Installed by Renewal by Andersen of MD

On-time, clean, courteous, professional

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