Renewal by Andersen Renewal by Andersen
Currently 3.2/5 with 5 reviews
Customer Reviews
Fred
June 18th 2008 at 09:34:15 AM
Window Comments
I'd love to have them, but the Installer initially refused to quote me a price...
Install Comments
Installed by Amazing Siding of TX
Salesman showed up, measured for the windows, and packed up and left without giving us a quote when we told him we only had 30 mins left for his pitch. Said he needed an hour and a half to prove his product was the best choice. I'm still scratching my head on that one since I already KNEW in general principal his product should be superior to vinyl. All I needed to know was if we could afford it. Which turns out we couldn't. I call his office and they quoted $12,500 over the phone for only 8, no frills windows...crazy...
Price Information
$12,500 for 8 windows. Way high. You can get Marvin composites here for around $255 a window (not installed, but I doubt it will cost over $1200 a window to install them) I suggest finding out how much windows by themselves cost from Home Depot and other distributors. If your windows are standard sizes then the ones from an installer should be around that price plus a reasonable install fee. I don't consider $1200 or more a window for install to be reasonable.
Heather
April 14th 2008 at 01:47:31 PM
Window Comments
Blinded by the hype and the dog and pony show, we bought five windows for nearly $7000. They were installed in December (four months ago), and the first time we open one window to get some fresh air, the gray stripping inside the lower window comes loose. We also were unable to open the lower window to clean it. Conversely, we are unable to properly lock the lower window of another double-hung. Having little plastic "wash assists" is the dumbest design ever in order to activate the spring release mechanism. I had hoped that we would love these windows considering the price we paid, but they have proven to be difficult to use.
DL
October 11th 2007 at 07:10:41 PM
Window Comments
My windows have functioned well, and have remained in good working order for years. Much longer than their predecessors, made of vinyl.
Install Comments
Installed by Renewal Installer of CO
Worked clean, and explained the process very well.
Price Information
I would recommend these windows to anyone interested in investing in a good product, instead of putting a band-aid on a problem.
81Stalagian
October 22nd 2007 at 01:09:49 PM
Window Comments
Once installed, we like the windows. their customer service, though, is so bad that I wouldn't ask them back even for a large discount. Terrible, terrible experience. Seee installer info below.
Install Comments
Installed by Renewal by Anderseon of Colorado Springs of CO
Absolutely horrible customer service. Work promised complete by 15 July 2007 and it's still not done on 22 October. Mismeasured twice, trim not done, misquoted on drywall work, delays in production, poor communication. Absolutely one of the worst customer experiences of my life. I'm SOOOOO glad I only bought windows for one side of my house from these idiots. Avoid like the plague. They're terrible
John Tremblay
December 22nd 2007 at 04:48:07 PM
Window Comments
The salesman never showed up and then lied to his superiors. When they finally showed up they made me a good faithed offer to make up for my inconvenience. The "good faithed " offer maked me me think that there religion is taking advantage of people!!
Install Comments
Installed by ANDERSEN of MA
Price Information
OVERPRICED and disingenuous
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