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Simonton Reflections Reviews
Glenn Harris
August 17th 2011 at 1:38 pm
Window Comments
I was very dismayed to see the large over cuts on the top of the lower sash where it meets up with the upper sash. The cut extends 1/4 inch beyond the edge of the upper sash and the material visible thru the over cut gives the appearance of shoddy workmanship. The same for the cuts to fit the latches - there an almost 1/4 inch over cut on each side of the latch - or the latch is pushed to one side and there is a large gap to one side of the latch. When I contacted Simonton their Service Solutions Department Rep said they would send me 4 new lower sashes. They sent me 8 new sashes (both upper and lower) and every one of the lower sashes had the same over cuts and looked shoddy. Finally I located a Simonton display at a builder's supply company and went there and yes, even the display model had these over cuts on both the edges and either side of both latches. I still don't know why Simonton sent me replacement sashes when the replacements have the same areas of poor quality workmanship I complained about. THAT suggests their Reps don't know the products. Lesson: NEVER buy from a catalog - go find and see a display model first. If its unclear what I'm talking about E-Mail me and I'll e-mail you pictures of how bad these look.
Install Comments
Installed by The Roofing Company of VA
I ordered Simonton Reflections 5500 Windows, supposedly their premium window (see review) - the installers put in Simonton 5050, the economy model. When confronted with the discrepency between what they installed and what was inthe contract they did finally get me my proper windows. Then there were problems with the new windows and neither the contractor nor the Simonton Rep seemed to be the least bit familiar with the product, as evidenced by them sending me replacement sashes with the same problems that i had complained about.
February 6th 2011 at 3:47 pm
Window Comments
I have a large room with only two standard sized windows that face north. Initially I had the Simonton low-e windows installed but they made the room look excessively dark and gloomy (very green). The label said that the light transmittance was .51 which did appear to explain it. After discussing the situation with the installer he agreed to replace the sashes with clear glass in them at cost. I sincerely appreciated that but even this glass has a distinct green tint to it. I assumed the windows were made with a standard grade of window glass but now I believe either they are using a very low grade of glass or the "standard" today is much lower than it had been in the past. I am seriously considering replacing these windows...even if they are new. I thought they were at a good price.
OhioCust
February 15th 2010 at 1:55 pm
Window Comments
WE bought new Simonton replacement windows for our house. The open channel slides for the double hungs allow a great deal of cold air in the house. In fact enough to blow a candle out. According to Simonton we live in extreme conditions, some days we have wind. They tell me there is no problem with the installation, or the window. They offered to send me a kit of foam blocks for the open channels. My thought is they are new windows flawed in design and should not need a repair kit. Beware if your house is subject to outside air movement.
Install Comments
Installed by Diehl Construction of OH
I can't find fault with the installation. The windows are plumb and operate well.
Price Information
They were priced too good to refuse. You get what you pay for.
Cindy
October 12th 2007 at 9:02 pm
Window Comments
I am satisfied with my choice
Install Comments
Installed by Rennisance of MN
I would not recommend this company due to their sales tactics. I am a very intelligent person and had done my homework on windows so knew exactly what I wanted and got commitments from the sales rep on at least three occassions yet when it came to the installation, the wrong window was brought, the wrong installers showed up and we had to renegotiate. The only saving grace to this experience was that the sub they used turned out to be great to work with and I would hire him directly for future projects but would never work with Rennisance no mater what type of price they gave me.
Price Information
They used bait and switch.
melbb
September 26th 2007 at 3:53 pm
Install Comments
Installed by Harland Windows and Siding of NC
Installer was willing to accomodate me. For example, they normally don't insulate and if they do, use fiberglass. I requested low expanding foam and they did it.
Price Information
Quoted and paid about 11K for 19 windows and a custom sliding glass door.
metsfan1190
September 26th 2007 at 10:16 am
Window Comments
Very happy.
Install Comments
Installed by Southern Exterior Designs of GA
Highly recommended
Price Information
Very competitive.
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