Softlite Imperial LS Softlite

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5
Window Grade: 5.0
Install Grade: 5.0

Steve S.

September 26th 2007 at 01:20:08 PM

Window Comments

Great windows and really makes a difference in the winter (no frost on the inside of the glass). We replaced 8 windows and were so impressed with them, we had a Softlite Bay window put in a month later by the same installer.

Install Comments

Installed by United Aluminum of WI

Very good install, on time, and cleaned up everything.

Overall quality: 2
Locks: 3
Balance System: 3
Warranty: 2
Window Grade: 2.5
Install Grade: 1.0

ffengine23

September 27th 2007 at 09:24:20 AM

Window Comments

Disappointed in windows, ice on the inside in winter and continue to find foreign matter between the panes (human hair, debris, etc.) Not what we bargained for. Company denies it is a quality control problem. Blames installers for any and all problems.

Install Comments

Installed by Affordable Window and Door of WI

Left a mess inside and outside, blames the manufacturer for problems. Came to find out later that the owner only wants the sale, not stand behind their work after the check has cleared.

Price Information

Far better windows at local home improvement stores than these at a far lower price.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5
Window Grade: 5.0
Install Grade: 5.0

Doug Evans

September 26th 2007 at 11:20:28 AM

Install Comments

Installed by Window Nation of MD

Price Information

$14,500 1 Bow 1 large 1/4 1/2 1/4 8 small basement sliders 11 Average sized windows