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Softlite Imperial LS Softlite
Currently 4.05/5 with 5 reviews
Customer Reviews
Steve S.
September 26th 2007 at 01:20:08 PM
Window Comments
Great windows and really makes a difference in the winter (no frost on the inside of the glass). We replaced 8 windows and were so impressed with them, we had a Softlite Bay window put in a month later by the same installer.
Install Comments
Installed by United Aluminum of WI
Very good install, on time, and cleaned up everything.
Michael Stapleton
September 18th 2009 at 11:50:05 PM
Window Comments
I chose these over Gorell 5130 for the beefier sill and the reinforcement in the meeting rail. Double-pane, argon, SuperSpacer. Overall, I am very pleased with their summer performance. Have not experienced a Bluegrass winter yet. Five of my 14 windows have grids. The windows without grids rate five stars. Of the five windows (10 sashes) with grids, we sent half of the sashes back because the grids were misaligned by 1/8" or more. Of that group, three had to be returned. Awaiting the replacements. Soft-Lite subs their glass to Guardian. Soft-Lite has been very accommodating, true to the good warranty. The mfr rep says this problem is unusual. Whatever. Unqualified recommendation for the no-grid windows. They will eventually get me a set of sashes that meets or exceeds spec for grid alignment.
Install Comments
Installed by Weber Windows (Louisville, KY) of KY
Outstanding in every respect. 2nd-generation family-owned business. Direct-employee crew. I'm not sure where to start, let's just I am overwhelmed with the level of communication; the owner's depth of knowledge; the product and price; the skill, professionalism, and experience of the crew; and the level of service after the sale. Absolutely one of the best home improvement experiences I have ever had. If you live in the Bluegrass, give this shop a chance to earn your business.
Price Information
I ran the pricing by the pros in the Window Questions forum. For the Imperial LS, the price was neither too high, nor great. Given the grid issues mentioned above, I am all the more pleased to have this company on my side. I'm pretty sure the level of service they have provided would not be matched anywhere.
Christie R.
January 20th 2009 at 10:28:00 AM
Window Comments
I had 13 Softlite windows put in my house to replace my old windows. Of those, all but 2 panes showed ice and condensation around the glass this winter (January 2009). This includes a large picture window, double-hung windows, single-hung windows, and sliding windows.
Install Comments
Installed by Pitcher Perfect of IL
The installation of the windows was done very well. No problem.
Doug Evans
September 26th 2007 at 11:20:28 AM
Install Comments
Installed by Window Nation of MD
Price Information
$14,500 1 Bow 1 large 1/4 1/2 1/4 8 small basement sliders 11 Average sized windows
ffengine23
September 27th 2007 at 09:24:20 AM
Window Comments
Disappointed in windows, ice on the inside in winter and continue to find foreign matter between the panes (human hair, debris, etc.) Not what we bargained for. Company denies it is a quality control problem. Blames installers for any and all problems.
Install Comments
Installed by Affordable Window and Door of WI
Left a mess inside and outside, blames the manufacturer for problems. Came to find out later that the owner only wants the sale, not stand behind their work after the check has cleared.
Price Information
Far better windows at local home improvement stores than these at a far lower price.
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