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Window World Reviews

based on 12 reviews

Overall quality: 4
Locks: 4
Balance System: 4
Warranty: 4

June 17th 2013 at 2:01 pm

Window Comments

4000 Series UV Rating purchased. Impressed: Blocked the noise from outdoor. Appears to be keeping the heat out! Hope it last overever! Beautiful in appearance. Brightened our 1936 2-Story Home. Workmanship needs improvement!

Window Grade: 4.0
Install Comments

Installed by Window World Installers of TX

Did not sweep out debree from tearing surrounding Window Frame. When I showed up with dust broom, Installer Supervisor, told me to keep my distance! Finally, he told worker to go get vaccum from truck. Later, saw 3rd worker using broom & sweeping debree inside our home?! Windows were leaned on furniture, Wood Floors scratched, Tools were laid on wood floor & furniture, caulking on carpet! Workers identified by Window World T-Shirts, jeans dragging displaying underwear!! Unprofessional,didnt speak english. Window World Advertises excellence in training installers! Chief Inspector did not compromise, but justified workers errors, made excuses.

Install Grade: 1.0
Price Information

$5,151.00. Added Colonial/Contoured Grids @ $592.00.

Overall quality: 4
Locks: 4
Balance System: 4
Warranty: 4

May 29th 2013 at 8:57 am

Window Comments

I have used this company for replacement windows on several houses that have for rentals. They have stood behind there product and the installation have always been performed to the highest of standard. Will continue to use them in future. Like the fact that the manufacturer and installer are through same place. Never have to deal with installer mistake, measurement error, manufactor mistake. Only one contact to resolve.

Window Grade: 4.0
Install Comments

Installed by Window World of OH

Install Grade: 4.0
Price Information

200 per window installed

Overall quality: 4
Locks: 4
Balance System: 3
Warranty: 5

April 11th 2013 at 2:35 pm

Window Comments

We bought the E rated and were pleasantly surprised at the sound reduction. A nice added bonus. We had one window out of 9 that lost it's seal. It was replaced without any hassle. Previous reviewers, some anyway, can't seem to tell the difference between installers and windows. Personally I don't care about your installer, I want to know about the window. That is what is important.

Window Grade: 4.0
Install Comments

Installed by Window World of AL

Quiet and efficient. Badda boom, badda bing and they were done, cleaned up everything. Added two more windows last year and that crew went above and beyond to make everything right.

Install Grade: 4.0
Price Information

There were no surprises so I suppose that is good.

Overall quality: 3
Locks: 4
Balance System: 2
Warranty: 5

May 10th 2012 at 12:44 pm

Window Comments

Pretty basic vinyl window. Nothing too special. Warranty is top of the line above other companies. Needs some work done to their balance system design but other than that it is a good product.

Window Grade: 3.5

 

Price Information

Great price. It was a little more than advertised but that is just about how everything is these days.

Overall quality: 4
Locks: 4
Balance System: 4
Warranty: 4

May 8th 2012 at 9:30 pm

Window Comments

I purchased fourteen 4000 series windows from Window World in 2006. With capping and grids, I paid $265 per window. After six years they are in perfect shape. No sagging, easy to open and close, perfect condition. Beautiful windows with perfect install.

Window Grade: 4.0
Install Comments

Installed by Window World of MO

One of the windows didn't fit right when they brought it out. The installer did not force it in place, he ordered another window. He came back in about a month and installed the window perfectly.

Install Grade: 4.0
Price Information

$265 per window including grids and capping.

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

March 30th 2011 at 10:16 pm

Window Comments

Ahh, run away! We bought 10 windows. In the end the windows were drafty, lopsided, and some of the frames were cracked from being forced in!

Window Grade: 1.0
Install Comments

Installed by window world of AL

They contracted the work out and we got a group of only Spanish speaking men that were wearing torn shirts and reeked of smoke. I was told by the company that it would take one day but they showed up late, took a 3 hour lunch break with other breaks to smoke, and then just left the new windows on the side out the house for anyone to take without telling me. My husband saw them when he got home & we brought them in. The second day they showed up late again and when they found out that two of the windows were the wrong size, they forced them into the opening and caused $800 in damages that they refused to fix. When I wouldn't pay till they fixed it they sent my name into a collection agent and ruined my 780 credit score.

Install Grade: 1.0
Price Information

I wouldn't take the windows if they were free. I swear what I agreed to buy is not what they brought to install.

Overall quality: 1
Locks: 2
Balance System: 1
Warranty: 1

February 14th 2011 at 8:53 am

Window Comments

This is the most unethical company I have dealt with in 40 plus years of home ownership! Their windows are poorly measured and arrive at your home not fitting. They then try to jerry-rig them to fit the openings and tell you it will be just fine. The install team also damaged my home to the tune of $7000 and are refusing to take any responsibility for this! Tell EVERYONE you know to stay awy from this company. RUN!!!!

Window Grade: 1.3

 

Overall quality: 3
Locks: 4
Balance System: 5
Warranty: 4

January 1st 2011 at 5:38 pm

Window Comments

The windows are nice looking - we got 12 windows with grids. Leak some air but no frosting over in frigid temps.

Window Grade: 4.0
Install Comments

Installed by Window World of ND

Unexperienced. Did not seal windows properly for below zero weather.

Install Grade: 1.0
Price Information

Very reasonable, stuck by their quote. We bought the better grade of window, 6000 series. Salesman was informative.

Overall quality: 1
Locks: 2
Balance System: 3
Warranty: 1

December 9th 2010 at 4:26 pm

Window Comments

These are not nearly the quality we were told. Very disappointed.

Window Grade: 1.8

 

Price Information

They were cheap and we got what we paid for. Never again.

Overall quality: 1
Locks: 3
Balance System: 2
Warranty: 2

August 21st 2010 at 5:02 pm

Window Comments

They show a cheap $189.00 window, once their in your home. Than it ends up to be $585.00 if you want what you thought they were offering you in the first place, and 5 hours of high presured sales. I'd hate to think what the $189.00 one would be like !

Window Grade: 2.0
Install Comments

Installed by Window World of SC

Sub contracted, late, dont care attitude

Install Grade: 2.0
Price Information

The $ 189.00 Window is only for the Sales person to get their foot in your door. Than comes the HOURS of presure to buy the $525.00 to $795.00 Models Its as going to a Chevy Dealer to buy a Colbalt, and being presured for hours on end to buy a Corvette

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

June 28th 2010 at 1:31 am

Window Comments

Ordered my windows 5/07/2010. Getting the run around. The salesamn MATT LIVENGOOD will not return my calls. Between the Duncansville Company that is listed on my contract, and the New so called store going in Somerset. I can not get and answer. I paid down 1500.00 it is written on the contract 5 to 6 weeks. WHERE ARE MY WINDOWS!!!!!

Window Grade: 1.0
Install Comments

Installed by Salesman MATT LIVENGOOD of PA

Install Grade: 1.0

Overall quality: 1
Locks: 3
Balance System: 2
Warranty: 1

June 9th 2010 at 12:40 pm

Window Comments

Leak air and water.

Window Grade: 1.8
Install Comments

Installed by Window World of TX

Would not listen to customers needs or concerns. Installed windows that did not fit.

Install Grade: 1.0

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