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| Author: | Phil |
| In Reply To: | Crestline vs. American Craftsman (posted by Karla) |
| Subject: | RE: Crestline vs. American Craftsman |
| Posted At: | 2004-10-05 20:59:09 |
Karla,
I do not have any knowledge about American Craftsman, but I do about Crestline. My house is 9 years old and 21 Crestline windows are rotting. Other people have expressed their opinion to me that many of the major brands can experience the same problems I have and that may be true. But my response to you is about the service I have received from the Crestline. I have never dealt with a more difficult company than Crestline. The words "customer service" have never crossed their lips. My latest problems and questions have been going on now for 4 months with nothing coming close to an answer. In the last 4 months I have talked to and been passed back and forth to 12 different people within their so called service department. I fear it's going to take legal action just to get a response. Good luck in your search, but I would advise to stay away from Crestline.