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Douglas Babcock
June 7th 2018 at 5:47 pm
I have A Pella sliding door. It had been installed for 6 years. In the middle of the night, it imploded. Mind you, there is nothing but a ravine and woods behind my house, only 1 near neighbor, and no easy access to my back yard. I talked to other people in the window mfg business and was told that on very rare occasions, the dual pane window can, in fact, implode. Pella (lack of) customer service says a phantom appeared in the middle of the night and threw something at my glass, causing it to break. Therefore, it is not covered in warranty. Add the fact that the individual I talked to was rude, and would interrupt with condescending comments made the whole experience horrible! Keep away from them! They will come up with any excuse to avoid living up to their warranty.
February 13th 2016 at 10:33 am
very nice windows and great cleanup and service.
Installed by window world of MN
great team of guys who were carefull of installing windows and never made a mess.
mem505
June 6th 2012 at 4:13 pm
first was the very high pressure sales and than the windows were 1 month late so i had to wait 3 months to get my windows installed , the office located in marlboro ma is just very unprofessional they left my house in a mess outside ruining my plants and bushes... will never hire them again...
Installed by champion windows of MA
they are not professionals and don't even speak english
very pricy.... $ 1,100.00 per window
Texas5883
February 18th 2012 at 2:46 pm
one defective window, i have been trying to get service for over a year, trim and sheetrock is damaged, it appears an extra hole is in window frame fomr the factory, trying duc tape in hopes of warranty work. bought fomr abc supply, great independent installer.
Installed by ge weldon construction of TX
all windows installed with caulk and rubber tape, great job
william
January 22nd 2010 at 6:55 pm
I have 11 accuweld windows 4 have leaked the gas making it impossible to see out of. I have been trying to get this company to honor my life time or 30 year warranty they flat refuse. I am going to fix your sales with ever negative result i can on the internet i will feel better knowing i might have helped someone to stay away from accuweld. I am 73 years old i have all day this is my main object to keep this company from hurting other retires.the locks are also shoddy have broken several sets.
Installed by a1 vinyl windows of IL
The installer did a good job and the windows were all right for about 3 years trouble ever sense.
we have at about 11 windows at about $300 per window.