Unhappy in Toledo
February 9th 2016 at 11:22 am
The windows that were installed part of the "4 season" room are the worst. We've had to have each replaced once, if not 2x, over the past 15 yrs as the seals break and they fog up. We have a house full of replacement windows that are about the same age (from another company) that have NEVER needed to be replaced. Champion 'says' the windows have a lifetime warranty BUT they charge $100 to make a service call...really? What part of that doesn't sound like a warranty? I would never recommend any product from Champion. Calling this room a '4 season room' is a joke too; if there is a breeze outside then it's drafty in the room...very poor quality.
Installed by Champion of OH
Nothing in the sunroom is square
September 25th 2012 at 8:22 am
Never had the windows installed from this company because of high pressured sales rep that came to house. Ok, the sales rep did his "dog and pony" show. But other people are correct about the high pressured sales pitch.
The sales rep. wanted to offer you a "coupon" for an instant savings on the windows. There were a total of 10 windows to replace, but with the coupon it would be $6700 for all windows. That is extremely expensive and overpriced for this area. But if the sales rep. left then the price of the windows would go up to $9300. Even after I told the sales rep, I would not be making a decision today. Now talk about inflation and we all thought the economy was bad. This company is horrible and overpriced compared to our companies in the area. Just avoid this company at all cost, since not worth the money.
August 15th 2012 at 12:44 pm
I understood any problems with these windows were under a 100% warranty and if I had a problem with a window it would be replaced. Now a couple years out when the locking mechanism doesn't work, I find out I must pay a $75 fee to have someone come out and fix it for free! Somehow that just doesn't seem free to me.
price was not the lowest quote I received, but I thought I was getting a good company and warranty.
June 9th 2012 at 10:27 pm
We had them fill in our garage door opening with windows and a single door. They sent the wrong door, then replaced it with the wrong one. The lock broke within the 1st two years. The wood they used around the windows outside, rotted about 5 years after installation. I'm wondering if it's termites. None of the other wood around our home has rotted like this. The kickplate, is total crap. I called, and they wanted me to bring them the door. Will NEVER use them again.
April 17th 2012 at 5:03 pm
Had 1/2 of my windows replaced in 2006. The windows are very nice quality, but expensive, which is why I could only afford to have half of them replaced.
Installed by Champion of
Champion installer. Messy, late, dropped cig butts. Did a lousy job of installing and caulking. Had to have several re-caulks to fix leaking from above.Never installer's fault---per him.
The quality of the window is good. The installer is the key.
April 16th 2012 at 3:16 pm
very lousy on everything they did! Never again will I use this company because we got our windows last week and they already flooded our kitchen and living room!! Cigarette butts are everywhere, and very poor clean up....
February 25th 2012 at 2:22 pm
Had all the windows replaced in 2009. Haven't noticed a decrease in energy consumption. They look good, but the sash operator doesn't allow the window to open fully (design flaw).
Installed by Champion of MI
Very Professional Installation. They came when they said they would. Did a great job, caulking was outstanding, and they cleaned up very well.
Final pricing was on the high side compared to other bids. The warranty is very good. I had some latch problems. They came out and fixed the problem - no charge. A rock hit the rear slider and broke the glass. They came out right away, replaced the slider glass, no hassles, no questions, no charge.
February 16th 2012 at 7:38 pm
These windows are overpriced,poorly constructed,difficult to open and close. The installation was very poor and a lot of dammage was done. They have major leaks and let a lot of cold air in. I would not recommend them to anyone. They are a waste of money. I am so sorry that I got them.
Installed by Champion windows Albuquerque. of NM
So much dammage was done to the stucco and window sills. I am very unhappy with these windows.
Not worth the exorbitent price.
January 31st 2012 at 12:28 pm
Exceptionally well made windows. I replaced 11 of 22 windows a year ago. I will replace the remainder this year.
Installed by Champion of GA
Very skilled crew. I hope I will have the same crew install the remaining windows.
December 2nd 2011 at 12:57 pm
IT'S TOO SOON TO COMMENT ON THE WINDOW QUALITY AS THEY WERE INSTALLED YESTERDAY, HOWEVER THE OFFICE LACKS PROFESSIONALISM.
Installed by CHAMPION of IL
SATISFACTORY BUT JUST BARELY. ACCORDING TO THE SURVEY THAT IS GIVEN TO YOU TO COMPLETE THEY ARE SUPPOSSED TO CLEAN THE WINDOWS UPON INSTALLATION--DIDN'T HAPPEN THEY EXPECT PAYMENT BUT DO NOT FURNISH A RECEIPT FOR PAYMENT OR A PAID IN FULL CONTRACT. THEY ALSO HAVE NO IDEA WHAT A FINAL LIEN WAIVER & THEREFORE DO NOT FURNISH ONE AT TIME OF PAYMENT.IF I HAD TO DO IT ALL OVER AGAIN I WOULD HAVE CHOSEN A DIFFERENT CONTRACTOR.
THE FINAL PRICE WAS THE SAME AS QUOTED HOWEVER THE REST OF THE PROCESS LEAVES A GREAT DEAL TO BE DESIRED.
November 5th 2011 at 10:21 pm
We are pleased with our windows. They look great and are a breeze to clean. No more cold drafts coming in our house!
Installed by Champion of OK
Very quick, efficient and did a good job cleaning up afterwards.
Expensive but worth it.
October 18th 2011 at 7:34 pm
not the lowest price, but we got a great value, excelent quality
Installed by Champion of WI
the installers were very knowledgable and pleasant
Price was competative and the salesman was informative and knowledgable.
September 23rd 2011 at 3:59 pm
I did not purchase these but they are already installed on the house I bought. The seals are all blown (They are 8 years old). When replacing sashes I have had lousy customer service and am not happy with the quality. Would not recommend or ever use this company again. It is ridiculous to have to replace sashes all the time.
Installed by Champion of NE
The replacement sash was not properly installed and still disatisfied.
The warranty should be transferrable to new owners if they really stand by their product.
Former Champion Factory Rep
September 20th 2011 at 12:24 am
As a former salesman for this company, I can confirm that the goal is to sell you on energy efficiency and mostly, the warranty. The product does rate very well, but you will be presented with a ridiculous price and then be offered a 'huge discount' for providing a newspaper coupon. (Like a newspaper coupon will cut thousands of dollars off of a purchase). The goal is to build value and then take advantage of trusting consumers. Please understand the first price quoted is exactly double what Champion will accept as a profitable sale. They will go lower if you play hardball. I will deffend the quality of the window, but I won't defend the rues and trickery used by the sales method. Please do your research and don't waste your time with the '90 minute' consultation. Good luck consumers!
August 21st 2011 at 7:35 am
The window is ok. I was hoping to save on energy cost. This would be hard to do with any window that is too small for the window frame. The foam job to close up the gaps was extreamly lacking and the only protection from weather was the exterier window trim. Someone here needs to just make some calls and say there is a problem, not invent cheap fixes to get through the job. Wake up america. Quit putting yourself out of work.
Installed by Champion of OH
You'll pay as if it were a high end window and a professional installation. It's a average window and careless installation.
June 28th 2011 at 4:23 pm
if you need warranty service, you will get the run around when you call and they never come !
Installed by Champion Window of Knoxvill of TN
if you need warranty service you will get the run around and they never come.
March 20th 2011 at 11:45 pm
They came on time. Cleaned up well. Had 16 windows replaced and one sliding patio door. Had a minor issue with one window lock which they took care of in short order. After about a year the stationary sliding door lost it's seal. They replaced it in short order. About a year later there was an issue with the lock and the sliding door that was intermittent. The came and looked at it and replaced the entire mechanism no questions asked. I would buy them again. Never had a major issue since in the last 10 years.
Installed by Champion Windows of IN
The price was competitive.
January 1st 2011 at 9:18 am
Had all the windows in my house replaced by champion, energy bill has not gone down. Did the smoke test and air is coming in from around the windows. Took eight months to get a replacement screen. Don't know if I should waste my time calling them about the air problem.
Installed by champion of TX
Scratched some of the window sills. Stood in bathtub with shoes on, no protection on tub floor, scratched it. Broke the grout line along the tiles in bathroom window and did not fill the gap they created.
Way over priced.
August 21st 2010 at 5:15 pm
Champion, what a name, the complete opposite
Installed by Champion of WI
Ok while he knew he was being observed. Cigerete butts all over, didnt clean up good. Wonder if he ever took caulking 101?
January 14th 2010 at 9:10 pm
Buyers Remorse! Champion Windows are horrible. I felt pressured by the salesman and made a decision I regret. I feel lied to and scammed!
Too much, I should have known better!
October 15th 2009 at 7:31 am
This is a huge disappointment. I thought that if a paid the premium the windows would be good. They look terrible. I would not recommend Champion to my enemies.
Installed by Champion of KS
A big game. MSRP, then discount price and then because I like you price. Still too much for the quality and appearance. I am immediately replacing my Champion Replacement Windows.
October 30th 2008 at 10:04 pm
Over priced, high pressure sales. The sales started with an extremely high price of about 1300 per window and then said he had a coupon for 40% off and the took some more money of when I keep saying they were to not worth the money. The price I paid was less than half the original price the salesman showed me. Service has been terrible. I have had two outstanding problems for over 6 months and all I get is excuses.
Installed by Champion Window of OH
smoked and left butts in yard and garage
price I paid was less than half the original "msrp" I was shown. I wish I would have shopped around, I feel I over paid.
October 7th 2008 at 4:29 pm
Couldn't believe the difference. The windows have lowered my utility usage by about 40%, the A/C never seems to run anymore. They look great, too. And neighbors have complimented the fact that they look just like new wood windows.
Installed by Champion of GA
Installers arrived at 9 a.m. as scheduled, had installed our 34 double hung windows by 5:30 p.m.
Their estimate was the third of four. Compared to the first two bids, they were a little bit more but we could tell that there was a different level of professionalism in the sales visit. The final bid from the other company we had out was twice as much as the Champion estimate... it was a no-brainer.
May 28th 2008 at 11:26 am
Replaced 5 large aluminum windows. I love that both sides of the window open, the superior locking system and the "partial open locking" feature. They were the most expensive bid but great quality. Our utility bills haven't decreased but the sound is cut down A Lot!
Installed by Champion of ID
Quick and clean. The replacement did very little surface damage to the window sill paint. I was impressed.
Price was the most expensive but the quality and service seem worth it.
February 2nd 2008 at 4:33 pm
just okay...heating bills did not go down and in fact are more than last year on comparable usage
Installed by Champion of WA
Lousy installation...windows not level,poor finishing,open gaps around windows on outside,interior workmanship very sloppy