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acriger
August 27th 2014 at 5:52 pm
We were never told who actually manufactures the windows and there is no information in the paperwork they left with us or on their website.
Installed by Clear Choice Windows of IA
My husband and I had our house for sale and negotiated replacing the windows as a condition to the sale of the house. We chose to use to use Clear Choice because they had reasonable prices and promised an installation date that easily fit into the closing timeframe. The windows weren't delivered until 3.5 weeks after the initially promised date. During that time, the sales people wouldn't return our calls, and even went so far as to tell the receptionist to block our calls (which she told us). They continually blamed the manufacturer and refused to accept responsiblity for quoting a timeframe which was completely unrealistic. In the end, we were forced to push our closing date by two weeks (approval by the inspector and appraiser could not happen until this was completed), causing us to have to make an additional mortgage payment that was not planned. When asked for an apology or explanation, they just demanded to know where their payment was.
The pricing was fair and reasonable. Not the cheapest in the market, and by far not the most expensive.