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Crystal 500 series Reviews

based on 2 reviews

Overall quality: 5
Locks: 4
Balance System: 4
Warranty: 5

September 25th 2011 at 11:18 pm

Window Comments

I've had these windows in my house for almost two months, so far they have been great. I've ordered these windows with energy efficient package the installer recommended and was told I am qualified for a tax credit. Also I am getting lifetime warranty on these windows. Overall I feel I got a great deal.

Window Grade: 4.5
Install Comments

Installed by Unified Windows of NY

Professional people that knows what they are selling, not pushy like some other salespeople.

Install Grade: 5.0

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 3

June 12th 2010 at 8:01 pm

Window Comments

The window is a basic window without energy efficient qualities. I have had the windows for three months and have not had difficulties. I like the mechanism that one can engage to be sure the window only opens a small amount...nice for upper level windows.

Window Grade: 3.0
Install Comments

Installed by Homefix Corporation of VA

Horrible experience with the sales company. Bait and switch tactics were used and I was ultimately scammed. I was shown and sold a Crystal 200A series window with energy efficient qualities and superior construction and locking mechanism. A lower quality window was ordered and installed by Homefix. It took a week of exhaustive daily communications to come to a resolution. They took $2000 off my order. I would not recommend the company based on the misleading sales practices.

Install Grade: 1.0
Price Information

I paid $6800 for 14 windows for a basic builder grade non-energy efficient window, $2000 was then taken off this price. So ultimately I paid about $345 per window installed.

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