double hung vinyl replacement Reviews
March 14th 2017 at 3:48 pm
I installed these windows in my entire house and what a mistake. They have been replaced twice and they are worse now than they were before. Notified the manu. and they sent a so called repair man to look and he replaced one window that had a 1/2" sag in the lower sash. The other windows I showed him that are bowed 1/8-1/4" top to bottom on each sash were, in his word OK. The air blows through like a wind tunnel. We have paper towels stuffed in the channels trying to keep the cold out.
Installed by Jack DeGree Contracting of VT
He has failed to respond to the complaint anymore.
May 2nd 2016 at 12:35 pm
Don't buy Harvey Windows! The glass quality is so bad that it deteriorates after about 8 years. It seems like there is a fog outside all the time. And, if you don't notify Harvey in time, they refuse to do anything about it. They are just looking to sell you another one. I had the windows in my house replaced and about 12 - 15 of them have fogged up with some weird discoloration. In addition, the locks kept on breaking. DON'T BUY Harvey Windows!
Harvey Windows offered to sell me a replacement sash for approximately the price of an entire replacement window. Why would I want to do business with them again?
September 18th 2015 at 9:03 am
I HAVE HAD TO HAVE 5 SASHES REPLACE DUE TO CLOUDING BETWEEN PANES. MY INSTALLER ORDERD NEW ONES AND INSTALLED THEM THE 5TH SASH HE CALLED THE HAVEY PEOPLE AND TO HAVE SOMEONE SEE WHAT WAS HAPPING, IRECEIVED A CALL FROM A SERVICE REP AND HE ASK ME THE SIZE OF THE WINDOW AND THAT WAS ALL .I TOLD HIM THE LOCKS WERE NOT THE SAME AND THEY HAD TO BE CHANGED. HE SAID I WOULD RECEIVE THE SASH IN ABOUT 2 WEEKS AND I COULD INSTALL IT. I TOLD HIM MY HUSBAND WAS 80 YRS OLD AND UNABLE TO DO THAT. HE SAID THAT THERE WAS A VIDEO ON THE INTERNET . FOR SOMEONE TO PULL THE WINDOW IN THERE WAS A CHARGE OF 130.00. ARE YOU KIDDING. I AM VERY DISAPPOINTED WITH THE ANSWERS I WAS GIVEN .I CONTACTED MY INSTALLER WHO HAS PUT THE OTHER WINDOWS IN FOR NO CHARGE. THIS INSTALLER IS DOING THIS ON HIS OWN TIME. YET WHEN HARVEY SENDS SOMEONE TO DO IT THERE IS A CHARGE. GREAT INSTALLER..... REP GIVES HARVEY BAD NAME. WILL NO LONGER RECOMMEND HARVY
Installed by FOSTER of CT
May 4th 2011 at 3:46 pm
I purchased 13 Harvey windows in 2003 and in 2008, I had to replace 7 windows because of broken seals, locks. They did honor the warranty, but it cost me $80.00 for the repair person to replace windows. This year, I have another window with a broken seal and have to pay another $80 to have it replaced. I am afraid that I received defective windows.
Installed by Home Team of MA
Approx $350 each including installation