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Displeased
July 24th 2017 at 4:01 pm
We had Andersen windows in our last house, and loved the windows. When we had problems, we called Andersen, who took care of the minor problems. We now have 45 year old aluminum single hung windows in Florida. Several of the window mechanisms don't work, so we decided to get bids to replace the windows. The salesperson for Renewal by Anderson came out and immediately bad mouthed several companies in the area. Then proceeded to explain why his windows were better, without providing anything to support his statements. He also spoke to us as if we were 5 years old. He continued to speak to us as if we were idiots and didn't know anything about windows. He quoted 10 windows for $27,000 then applied a discount to bring the price to $20,000. The prices for premier windows in the area is $7,000 - $10,000. I felt like the salesman was only interested in selling windows at the highest price possible. I have had better dealings with used car salesmen. Needless to say, I now have a bad taste in my mouth for Andersen/Renewal by Andersen and will not be purchasing these windows.
Original quote was $27,000 for 10 windows. Discount applied to bring the price to $20,000. This is $2,000 per window, excessive.
Matthew
November 1st 2012 at 4:56 pm
Had three casement windows quoted, by a local contractor. The price was slightly higher but the quality is 2nd to none. Renewal by Andersen really does make the best replacement window. The price may be slightly higher but it's worth it. Everything about these are high quality. The sales rep was very friendly and gave us no pressure. He even gave us a discount when we signed the contract, something I found weird considering we we're ok with the original price.
Installed by Ryan Windows & Siding of MN
Very good installation team. They were curtious and clean. They gave us a quick run down of the work they had done and asked if we had any questions. Very professional and pleasent experience.
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Marianne
April 8th 2012 at 3:29 pm
We had 14 double hung and picture windows installed in our family room. They are windows of art. We also had a double french door installed. We have been extremely satisfied with the quality of the windows and the outstanding service level.
Installed by Renewal by Andersen of VA
The installers were knowledgeable, organized and efficient in the installation process. The lead installer managed my expectations of the day. The installers were neat and cleaned up along the way.
Kathy Lavrentios
March 20th 2012 at 2:33 pm
I had 23 windows replaced over three years ago and I have already recommended these windows to my friends and neighbors. I can keep the heat at 66 and be as comfortable as I was keeping the heat at 69-70 with my old windows. I had trouble locking one of my windows and called up and the installer came right out and showed me what I was doing wrong in shutting it. I cannot say enough about what a great experience this was.
Installed by renewal by andersen of MA
They finished in a day and a half. And it was 2 days in a row, not leaving the job one day and not returning for a few weeks like other contractors have done to me. I thought it would take much longer. They were real pros.
Kathy Lavrentios
March 19th 2012 at 9:35 pm
I had 23 windows replaced over three years ago and I have already recommended these windows to my friends and neighbors. I can keep the heat at 66 and be as comfortable as I was keeping the heat at 69-70 with my old windows. I had trouble locking one of my windows and called up and the installer came right out and showed me what I was doing wrong in shutting it. I cannot say enough about what a great experience this was.
Installed by renewal by andersen of MA
They finished in a day and a half. And it was 2 days in a row, not leaving the job one day and not returning for a few weeks like other contractors have done to me. I thought it would take much longer. They were real pros.
Mark F
March 19th 2012 at 4:44 pm
Had all windows replaced as well as patio doors (over 25 in total). While the windows are priced at the upper range, the quality you get in return is more than worth it. Added bonus is the service which was excellent from installation, to followup. I would recommend highly.
Installed by Renewal by Andersen of NJ
No issues, perfect the first time. The installers were fast, neat and worked as if it were there home. They cleaned up when they left and you would never know they were there.
Expensive, but well worth it! Best construction experience we have been through. I would recommend them very highly.
Linda and David Miller
March 19th 2012 at 2:17 pm
The windows are beautiful, and enhance the overall architecture of our house. They fit in well, and look like the originals, only cleaner. They are noticeably warmer-- we don't feel any drafts. Even better, they are very easy to slide up and down, and the tilt-in feature makes cleaning a breeze compared to our old wood windows with storms.
They gave us a fair price, and lived up to it. No surprises. The price was well worth us having nothing to worry about. They took care of everything.
Sam Weinstein
March 17th 2012 at 1:33 am
You can tell the difference that the Renewal by Andersen windows has better insulation and is built better.
Installed by Renewal By Andersen of NV
My windows were delivered and installed as promised, they cleaned up after themselves which was wonderful.
My wife and I had compared Simonton and Milgard and found the Renewal by Andersen as the best value for us.Quality windows and the gold treatment we received from them was worth every cent.
Kathleen Lavrentios
February 27th 2012 at 7:46 am
I have had these windows for 4 years now and I am so happy I purchased them. I feel badly for friends of mine who purchased other windows that have discolored or don't do the job. Mine are rock solid and worth the price.
Installed by Renewal by Andersen of MA
On time, neat, courteous. There only was 1 issue where the window measurement was off slightly, so rather than install it, they ordered me a new window. I was so pleased that they were so dedicated to getting the size exactly right. I had to wait 4 weeks for this new one to be installed - but they explained it to me, and I was fine with it.
no, but I got a great financing deal.
Tim L
February 22nd 2012 at 9:06 am
Solid windows that perform exceptionally well. Materials are high quality and love the smoothness of movement as well as the locks. They look absolutely fabulous. They feel and look so much better than standard vinyl windows and the Sandtone color we picked is perfect.
Nancy Eberhart
February 13th 2012 at 12:40 pm
after looking at the three leading vinyl brands, there was no comparison- the RBA fibrex material was far superior. The smart sun glass is like no other and the most energy efficient when compared to all others. They use only company installers(no subs) and are the best trained. After spending 3 mos researching every major brand, Renewal by Andersen was the best bang for the buck. We are beyond thrilled.
Installed by Renewal by Andersen co. installers of CA
clean, neat and knowledgable. Impressive
A bit pricy- but well worth it.. We were replacing 7 year old vinyl windows..you get what you pay for
Brandon-Philly
December 14th 2011 at 2:36 am
My wife and I researched our window investment thoroughly. After speaking with friends who had Vinyl windows installed from a few years back, and a friend who had Renewal by Andersen....we were confident the Fiberex technology was superior verses Vinyl windows.
Installed by RBA of King of Prussia of PA
Our installation crew were very friendly. Their work was metticulous, and we were very satisfied with the quality of install. My only complaint is they came at 9 AM, when I thought they were coming at 8 AM. No big deal though.
We had 3 quotes in before we decided on RBA. The other 2 quotes were lower on our 15 windows, one by 2k, the other by 7k. We would usually go with the one in the middle, but again, the Fiberex product seemed superior to the Vinyl, and the Andersen name and warranty were huge for us compared to the other smaller companies.
Dick
August 8th 2011 at 7:48 pm
We had 29 windows ordered for an exorbitant price of $43,000 and then I talked to other Co's and saw that window was made very poorly. I looked at reviews and saw many negative ones on Renewal by Andersen of Philly. I wanted out of contract and I was over 72 hr time frame and they would not allow me to void contract even though there was no consideration. I called them "Crooks" and checked to see if they were licensed in our county & state. I couldn't find their name of Company. They reduced price to $32,000 which bothered me. They finally let me out of contract w/o financial repercussions. The Renewal by Andersen window is poorly made and does not compare to an Andersen replacement window or an Andersen new construction window, or even to a vinyl repl window. We are going with Homecraft in Wilmington, DE for much better window at $17,000 or $600 per vs. $1,100 cost of Renewal by Andersen at "crook" price reduced from $43,000. Let the buyer beware
We saved $800 per window by comparing prices and got a better vinyl window than "Renewal by Andersen" and Homecraft will be there for later service if need be. This fiasco reminds me of the "Tin men" movie.