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Author: NYer
Subject: 

Lifetime Warrantees

Posted At: 2004-08-18 04:17:12

Are there any companies that offer a true Lifetime warrantee (not just the pvc vinyl)?

The windows I mentioned below (Ideal) offer lifetime on the basic pvc frame, 5 years on moving parts, 20 years on insulated glass.

How does this compare to others?


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Author: Guy
In Reply To: Lifetime Warrantees (posted by NYer)
Subject: 

RE: Lifetime Warrantees

Posted At: 2004-08-19 11:52:14

The Spectrum is huge. Window manufacturer's have taken the beating for poor installation for so long. They have retaliated in their warranty. Which I don't blame them one bit. There is nothing more frustrating than a customer who is ignorant and has a bad install. They never see the correct side of the story and just demand a new window. The person who said the "customer is always right" should have been pushed off a cliff long ago. Warranties are so different from product to product it's nuts. I hear Schuco is doing a new one as we speak. It's suppose to be simple and to the point. The best thing to do is compare them apples for apples! I understand the frustration.

Guy


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