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Hi..on window recommendations here, I had softlite replacement double hung inserts installed about 10 years ago. Due to a superspacer backlog delay then, I chose the intercept spacer. Last year one sash had a seal failure and this year I had another one fail in a different room. The frame is holding up well and the company is good about honoring their replacement warranty. However there's still shipping and labor charges. I don't think these intercept spacers are the stainless steel type they market recently. I live in southern indiana and our climate is moderate. The affected windows are rarely operated. I'm hoping that maybe a couple had manufacturing defects and the other 20 won't soon suffer the same issues. Did I make a mistake by not waiting longer and opting for the superspacer instead? ..thanks in advance..
- Windows on Washington
- Posts: 4634
- Joined: Fri Oct 27, 2006 11:23 am
- Location: DC Metropolitan Area-Maryland/Virginia/DC
No. The superspacer seal failure rate is probably just as high as the intercept in that case. Not uncommon to have a couple of seal failures over the course of a decade given the human capital part of the manufacturing process.