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I ordered a window package that was all soft-lite elements. 5 of the windows are double hung arch tops. All my paperwork shows elements and I paid ~2700/window for these however the 5 double hung arch tops are all from the Barcelona line when they showed up today. The window company is shady af and trying to tell me the Barcelona is the same as elements and it is the elements architectural line. Is any of this correct?
- Posts: 865
- Joined: Fri Nov 19, 2004 10:44 am
- Location: South Jersey, Delaware, Philadelphia area
I'm an Elements dealer, however I replaced Soft-Lite in my line up with OKNA about a decade ago and the Barcelona wasn't out yet. I remember my rep talking about it and seeing a sample. If your DH units have the Duo-Tech locks with the built-in tilt actuators plus the exterior crown molding vinyl screen track frame profile, you should be good. I'm not sure if SL is still utilizing the non-metal Super Spacer these days either. Sorry. That was standard on the Elements and optional on the lower lines.