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Fibrex Reviews

based on 6 reviews

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

June 23rd 2016 at 5:48 pm

Window Comments

We installed Renewal by Anderson windows in the front of of home last year. We contacted the company to install the remaining windows in our this year. Paul Hauser was our project mgr and he was extremely helpful and professional with the entire process. When we called to schdedule an appt for the remaining windows we were happy when Paul showed up. I would recommend Paul to all of my friends he was courteous, thorough and was committed to ensuring we were completely satisfied with our purchase. Anderson is fortunate to have an employee like Paul representing their company.

Window Grade: 5.0

 

Overall quality: 5
Locks: 5
Balance System: 4
Warranty: 5

February 19th 2016 at 9:31 am

Window Comments

Great looking window, superior quality ,looks custom. appears to perform well handling cold. The casement windows they installed in the basement are sweet and keep in the heat.

Window Grade: 4.8
Install Comments

Installed by Renewal by Anderson of NY

I watched them install each window . It was evident they are consummate professionals

Install Grade: 5.0
Price Information

A bit expensive but you do get a great performing window and service to match.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

August 24th 2015 at 8:00 pm

Window Comments

I had 16 windows installed by them in 2014. Every company besides them wanted to do an insert, which is when they leave the rotted frame of my window behind and insert a smaller version of the window I have, inside of that existing frame. Renewal tore the window out and all the rot. They even repaired it by placing new studs or framing. They were meticulous. I can't imagine if I had gone with inserts that all the other companies recommend. Sure the price was $1000 more than Pella for 16 windows, but they did a whole lot more work and the material is better.

Window Grade: 5.0

 

Price Information

$19000

Overall quality: 5
Locks: 4
Balance System: 5
Warranty: 4

July 15th 2015 at 3:12 pm

Window Comments

Extremely satisfied with the purchase of our new windows! The price was higher than we ever expected to pay for the replacement although you get what you pay for. Other companies couldn't give us the colors we wanted.. Letting Renewal by Andersen take over the project with their start to finish process was awesome! Way better than subcontracted work done in the past. The install went smooth and I see no reason to complain about our experience. The professionalism will get my referral every time.

Window Grade: 4.5
Install Comments

Installed by Renewal by Andersen of AZ

They were well dressed and very courteous to us, our home and even brought treats for our dog. Professionalism at its finest.

Install Grade: 5.0
Price Information

premium product and install equals a higher price. You get what you pay for.

Overall quality: 5
Locks: 4
Balance System: 4
Warranty: 5

August 8th 2014 at 12:05 am

Window Comments

We had 16 windows installed last October. The price was somewhat high, 23k total, but worth every penny. Jim was a great help in explaining what we were getting. They performed well last winter and this summer.

Window Grade: 4.5
Install Comments

Installed by The Southard Corporation Omaha of NE

Mike and Scott did a fantastic job. They made sure to use tarps and kept everything clean. They were good about explaining things as they went also.

Install Grade: 5.0
Price Information

16 windows for 23k. Priced Pella also and they were a little higher with a cheaper looking window in my opinion.

Overall quality: 3
Locks: 2
Balance System: 3
Warranty: 3

January 17th 2013 at 6:05 am

Window Comments

No noticeable difference between my old double hung window with aluminum "triple track" storm windows. (I didn't replace all the windows). Sound barrier equal to old windows with storm windows closed. No difference retaining heat. The windows are stiff to open. The locks are plastic. Since I only did the second floor I wasn't too concerned with locks/security.

Window Grade: 2.8
Install Comments

Installed by Renewal by Anerson of RI

The install was a nightmare. They bragged about how quickly they would get 10 windows and one storm door installed - and then did a sloppy job on install. The caulking job was a mess! Sloppy, overloaded and used a caulk that is STILL tacky even though windows were installed in mid-late October. More disturbing - valuables went missing. They were there the day before the install. They have "gone missing" since that install. No other workman have been in my house on the second floor without supervision. Since the Renewal by Andersen installers were there for the day I did not "sit" on top these workers. I mean, this is supposed to be a reputable company. Of course, I have no idea who the installers were - they might be subs. If they are I don't know R by A criteria for hiring them or if they performed a background check on them. I cannot prove anything since I didn't realize the items were missing until a couple of weeks after install. But, I have no logical explanation as to why these valuables would be removed from the drawer when I stored them.

Install Grade: 1.0
Price Information

I was an idiot and listened to the sales pitch and was persuaded to abandon wood replacement windows. These windows are ridiculously expensive - $1800/window. With "special discounts" he "got the cost" down to $1300/window. Way too much and did not deliver based on that pitch.

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