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Marvin Infinity Window Reviews

based on 15 reviews

Overall quality: 3
Locks: 3
Balance System: 3
Warranty: 2

October 5th 2016 at 8:28 pm

Window Comments

The quality of the Infinity fiberglass product does not support a 22% to 25% increase over Milgard fiberglass and a more than 50% increase over vinyl and the negative reviews that I read about Milgard exist on the more costly Infinity too.  The fact that Marvin selects a very limited number of businesses to sell, install and service their product, creates a monopoly, whereby after you have paid, you are at the mercy of this one business to handle future warranty or other problems that arise.  Keep in mind that something as simple as glass pane replacement will take a long time.  I also wish that I had read the Infinity review on replacementwindowszone concerning the lower efficiency, inferior warranty and problems when it is windy before I made this expensive mistake.

Window Grade: 2.8

 

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

September 3rd 2015 at 10:11 pm

Window Comments

I was looking for new windows for about two years when we found Infinity at a homeshow. I've had a great experience and my windows are gorgeous. The biggest thing I noticed is the sound. It's so quiet now. Compared to everything we could find this window stood out as the best quality for price.

Window Grade: 5.0
Install Comments

Installed by Amazing of TX

Jeremy and his crew were very professional

Install Grade: 5.0
Price Information

Price was fair for quality

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

February 23rd 2015 at 4:06 pm

Window Comments

Replaced 8 Infinity a year ago in our kitchen, a wall of windows: 6 casements, 1 picture window and 1 half round. After much checking I went with Marvin Infinity and am glad I did. Was a bit more than I wanted to spend but well worth it. Not sure why some of the reviews are so bad; they say installation is half of the quality.

Window Grade: 5.0
Install Comments

Installed by Callen of WI

Callen did a great job. Took 2 days; had my trim clad out as well. No painting. They replaced all of my interior trim; I did the staining & top coat. I had a a section of trim cladding that buckled and they were back a corrected with no problem

Install Grade: 5.0
Price Information

Cost: $10k which included window cladding, trim cladding, and new interior oak trim.

Overall quality: 4
Locks: 3
Balance System: 3
Warranty: 4

October 10th 2014 at 4:31 pm

Window Comments

We have been offer a lifetime warranty, or as long as the dealer is in business. I am comparing RBA and Marvin windows. I am concerned about RBA's Fib/Plastic construction of the windows. I have heard that they are drafty windows but I like how they look and seal in the show room. I like Marvin because the a Fiberglass, sleek, and not as pricey. I an concerned about the seal quality of Marvin and RBA. RBA claims a DB rating of 40 with winds load at 33 -35. Marvin claims a DP rating of 40 with wind loads a 155 MPH. I feel Marvin's window flange will allow for a better installation. RBS just seals with calk and foam. RBA also has a water drain at the bottom. Do they leak? Marvin does not have a drain plug.

Window Grade: 3.5
Install Comments

Installed by ProWindows of MI

We have not made a vendor decision but I like the window flange for a tight seal.

Install Grade: 4.0
Price Information

good pricing for Fiberglass. I am replacing 15 year old vinyl windows because they have failed early and often.

Overall quality: 3
Locks: 1
Balance System: 2
Warranty: 2

July 17th 2012 at 12:10 pm

Window Comments

WINDOW LOCKS ALL CLOSE DIFFERENTLY EVEN ON SAME PAINE SOME ARE VERY LOOSE SOME ARE TIGHT VERY INCONSISTENT. GAPS IN CLOSING,STICKING,SCREENS DON'T GO IN OR OUT WITHOUT LOTS OF TROUBLE

Window Grade: 2.0
Install Comments

Installed by TRI PANE OF PLAINVIEW NY of NY

NOT HAPPY WITH THESE NICE ENOUGH GUYS AND INFINITY SAYS THEY ARE THEIR BEST CREW I WOULD NOT LIKE TO SEE THE WORST! THEY SHOWED UP LATE STAYED LATE, 2 MEN NOT ENOUGH TO DO JOB EFFECTIVELY OR OR IN A TIMELY MANOR OR WHEN THEY WEREN'T ON THEIR CELL PHONES SEEMED LIKE EVERY TIME I LOOKED SOMEONE WAS ON THE PHONE ALL THE TIME. THEY OPENED MY WHOLE HOUSE TO ELEMENTS THANK GOD IT DIDN'T STORM ETC. THESE BRIGHT GUYS REMOVED ALL WINDOWS ALL AT ONCE THAT'S NUTS WHEN I ASKED THEY TOLD ME THIS IS THE FASTEST WAY TO DO IT. WE WERE FIGHTING INSECTS, POLLEN AND DUST ETC. FOR DAYS AFTER THESE GUYS WERE DONE. THEY TOOK 3 TIMES LONGER TO DO THE JOB THAN WE EXPECTED DON'T COUNT ON ESTIMATED TIME BY SALESMAN. STILL WAITING FOR MANAGEMENT TO EXPLAIN THIS AND OR RESOLVE MY STILL PENDING ISSUES. THE SALESMAN SAID THAT THEY HAD A GOOD RATING WITH ANGIE S LIST NOT SURE THAT WAS TRUE NOW. DO YOUR HOMEWORK BEFORE SIGNING ON THE DOTTED LINE. GET TIME FRAMES IN WRITING AND HOLD THEM TO IT.

Install Grade: 1.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

February 11th 2012 at 2:16 pm

Window Comments

We had Marvin Infinity Windows installed on all our front windows this week. We loved them in the showroom, but like them better installed. I would recommend them to anyone.

Window Grade: 5.0
Install Comments

Installed by Gravina Marvin of CO

The installer crafted new windowsills out of oak to match our existing woodwork. He was as good as a furniture maker. Very satisfied!

Install Grade: 5.0
Price Information

Our windows were about $800.00 a window, but that included new windowsills and extra outside work to make windows look perfect.

Overall quality: 2
Locks: 2
Balance System: 2
Warranty: 2

November 4th 2011 at 1:57 pm

Window Comments

I have a 5 year old home with Marvin Integrity windows. They have been a problem since the beginning. They allow too much cold ( and warm ) air in and are not easy to open and close. Service has been lip service. Distributor came out 3 times made some tweeks, but still same issues. Don't buy these windows, really!!

Window Grade: 2.0

 

Overall quality: 1
Locks: 1
Balance System: 1
Warranty: 1

September 9th 2011 at 8:49 pm

Window Comments

We had very expensive Marvin windows installed when we built our house is 1991. Since then, we have had constant problems and expense. Several of the sashes rotted in just a couple of years--and these were the clad "lifeitme" windows! We picked them because they were supposed tilt in so you can clean the outside of each double sash from indoors... but it takes two strong men and a custom-built rod to get these windows tilted. The springs that balance the sashes are seriously under-engineered and we have a few break every year. Marvin's rep calls these "zingers," when the retaining fixture shoots up the side of the window and takes the skin off the outer side of your hand. Now we are going through our second set of window replacements, to the tune of about $12,000. Marvin did not stand by their supposed warranty for the first set of window replacements so we are not even asking them to chip in on the current round. Stay as far from Marvin windows as you can... there cannot possibly be worse windows on the market!

Window Grade: 1.0
Install Comments

Installed by Myron Alms Construciton of MN

The installer did fine. The windows simply rotted apart, and continue to do so. We are looking at another $12,000 to replace the latest set of rotten Marvin windows.

Install Grade: 5.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

May 27th 2011 at 3:20 pm

Window Comments

The windows look like the original windows that were in the house when it was built. Very easy operation, and the best thing is, if I ever have a problem with the windows, the installing company does the repair work also.

Window Grade: 5.0
Install Comments

Installed by Nu-Vu Builders of IA

The installers were very clean and efficient.

Install Grade: 5.0
Price Information

I found they were comparable with other upscale window manufacturers, with a better warranty!!

Overall quality: 3
Locks: 2
Balance System: 4
Warranty: 4

March 29th 2011 at 9:31 pm

Window Comments

These windows are expensive and the "wood"interior is a paper thin veneer. Would have been better off going with Andersen a-series! I replaced my windows to have a tight sealing window and I still get frost in the winter time. Air comes through the sash and frame...not what you would expect from a $1300 window! Save yourself the heartache and go Andersen!

Window Grade: 3.3
Install Comments

Installed by Harmony homes of MN

Install Grade: 4.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

March 3rd 2009 at 12:19 am

Window Comments

After readings everything that I could about windows and visiting various suppliers I replaced the old wooden windows and patio doors in my home with the infinity series. The product is superb and the fact that I could stain the interior to match my existing wood was a great plus. Once you compare, I don't think there is any other choice for quality and price.

Window Grade: 5.0
Install Comments

Installed by Marvin of NY

Rob, our installer in Mississauga Ontario was fantastic, always on time, polite and worked quickly and cleanly.

Install Grade: 5.0
Price Information

The overall price was surprisingly reasonable when compared to the quote that we received from Pella and based on the 100% extruded fibreglass option, I think that for the price the windows were well worth it.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

June 25th 2008 at 5:21 pm

Window Comments

We just had 26 Marvin Infinity Windows installed in our 55 year old home. I researched all of the top brands of windows. I knew that the Marvin window was a quality window, but once I actually saw the window in the showroom, I was sold. They are beautiful. The windows were installed last week. The installation was done with great care. I am completely pleased. Do your research. Marvin windows are of excellent quality and the company stands behind its product.

Window Grade: 5.0
Install Comments

Installed by Renaissance Windows and Doors of TX

The installer was on time, cleaned up when done each day and did a wonderful job installing our new Marvin windows. Because of such an outstanding installation job, the windows do not look like replacement windows.

Install Grade: 5.0

Overall quality: 4
Locks: 5
Balance System: 4
Warranty: 3

September 27th 2007 at 8:52 am

Window Comments

I researched and researched for replacement windows. I was looking for a quality window that had the following characteristics: 1.) Great Seals, 2.) Energy Efficient Glass Options, 3.)and Traditional looking design. The design is what made the Marvin Infinity our line of choice. The traditional design was similar to our old wood windows! Newer vinyl windows would have looked too contemporary in our country themed house.

Window Grade: 4.0
Install Comments

Installed by Infinity Replacement Windows of Detroit of MI

The installers were a.) on time every time, b.) courteous, c.) did a excellant job installing and triming out the windows. They even went above and beyond and trimed out below some of the windows to cover some wood.

Install Grade: 4.0

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

September 27th 2007 at 7:55 am

Window Comments

Fit & Finish and overall quality is so far ahead of everyone else it's remarkable. Love the fact that the extra strength of Fiberglass means air tightness won't change over time with changes in temperature or humidity.

Window Grade: 5.0
Install Comments

Installed by Accent Sunrooms of WI

Guys were neat, considerate, really professional. They sure knew a lot about windows.

Install Grade: 5.0
Price Information

Although these were the highest priced windows we looked at, we thought they were by far the best value.

Overall quality: 5
Locks: 5
Balance System: 5
Warranty: 5

September 26th 2007 at 10:36 pm

Window Comments

These are fiberglass windows and I was impressed by their heaviness and solid feel. They were used to replace old, heavy wood windows with weights. We had looked at vinyl, but when we saw these in the showroom, we were completely sold. The workmanship is excellent, they open and close easily, are a pleasure to wash, and, best of all, I'll never have to paint another window ever! We've had them for over two years now, and I've noticed that our home is cooler in the summer, warmer in the winter, and we can barely hear the traffic noise. I highly recommend these windows for anyone who wants a quality window with absolutely no maintenance whatsoever.

Window Grade: 5.0
Install Comments

Installed by Tyler General Contracting of MA

The installers came in and measured each window before placing the order. It is said that measuring is half the job. When the windows were installed, each one went in effortlessly. Our installers were absolutely superb and their workmanship was such that it was impossible to detect that a window had ever been installed. No woodwork was marred, and they were efficient and very careful and neat. I'm really fussy, so it was a pleasure to see two fellows with old-fashioned, quality carpentry skills.

Install Grade: 5.0
Price Information

I believe that, at the time, one would expect to pay about $600 per window, including installation.

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