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Brian
November 16th 2017 at 1:34 pm
These windows are overpriced junk. We are located in mid-west Indiana.70 mile north of Indy where the wind blows. You can feel the wind and cold air coming thru the windows between the uppe and lower sash, and also around the edges in the window track. The installer had tried to fix the situation, but the Simonton rep says that these windows are performing the way they are supposed to and will do nothing about it. I put 17 windows in my house and reduced the heating efficiency of my house. Tried to make an improvement to the house and was sold this garbage and now I am stuck. I wouldn’t recommend this brand of window for a dog house!!!!!!!!! Waste of money
Installed by Vanderkolk construction of IN
The guys at Vanderkolk construction were great. No complaints about them , with the exception that they sell this brand of window. Not sure if it’s a profit margin thing or what?, but my windows are junk in my opinion
Too high for what I got
January 6th 2014 at 10:01 pm
I had the Prism windows installed in 2003. Very dissatisfied with these windows. Where the sun shines on them is terrible - it is either bubbles or whatever was put on the inside of the panes. I am ashamed for visitors to see my windows because they look nasty. Not all of my Prism windows are like this. If anyone asks me who manufactured them I will surely tell them and DO NOT buy these windows. The company that I bought the windows from is out of business. As far as the warranty I have no idea about it - it is not on my paperwork. I think Simonton should replace my (4) windows free and stand behind your products.
Installed by Porches (out of business now) of SC
Very good installer and cleaned up afterwards...
No
s Tolley
August 21st 2013 at 7:04 pm
We had Gorell windows installed in 2011,4 in all. We are pleased with the installation--our problem is the picture in the booklet to clean the shases are not the same as the windows that we have, we need to have someone to show us how to drop the shashs down to clean. them
Installed by Regency window co. of OH
PAT
April 25th 2013 at 7:54 pm
THEY ARE THE BEST WINDOW ON THE MARKET AT THE BEST PRICE FOR A COMPARABLE PRODUCT
Installed by SIOUXLAND WINDOW WORKS of IA
I HAD 16 WINDOWS INSTALLED WITH ALUMINUM EXTERIOR WRAPS THEY WERE IN AND OUT IN ONE DAY AND LEFT MY HOUSE SPOTLESS. CALL THEM THEY ARE UNBELIEVEABLE
400 GETS YOU THE WINDOW INSTALLED AND WRAPPED WITH QUARTER ROUND ON THE INSIDE
January 18th 2012 at 4:29 am
These windows do not stand up to the Texas heat. Granted they face due East and last year we had record heat in central Texas, but my aluminum windows still seal; the vinal windows sag, insulation pealing off, and do not stay open, have fogged up, been replaced and are fogged again. Mfg wants to give me glass so I can replace myself this time. If you live in Texas where warmer temperatures are normal you better try Fiberglass it has to be better than vinal.
8 double hung windows cost me over $4800. Was told this was their top of the line... thank god I did not do the entire house with these windows.
steve
November 30th 2011 at 10:49 am
The following represent my opinion about the Simonton Prism Platinum double hung; (special offer, triple pane for double pane price), that I just had installed. From Simonton site: “This Limited Warranty for Glass does not include…: Scratches or other imperfections not readily observable beyond four feet away”. 18 windows; during installation noticed what appeared to me, to be, foreign objects such as threads/plastic bits, dust/dirt, water spots and streaks, most of which were present on the center pane of almost all the windows. All flaws were very noticeable on windows with direct sunlight, most from over 4 feet. Luckily, my installer fought for me and all windows were replaced. Unfortunately, all the replacements were also flawed in the same way, plus more scratches, one over 8 inches long! It appears to me, that Simonton does not clean the center (sealed) pane of glass, what so ever! There were some flaws on the inside of the two outer panes, but not as many as on the center (third) pane. Why weren’t windows checked before being shippped? Also noticed a little condensation on all windows, outside edge just over frame, it appears that the weather-stripping is not laid fully around radius of upper edge of lower window frame (that guide along the side)? Misc.: Screens do not lock in any way and can be removed by anyone from the outside. Simonton rep can’t be called directly. Pros: the oak color vinyl on the inside matches my woodwork nicely, and the windows do seem to be more energy efficient. Bottom line, if I would have known what I do now, I would not have gone Simonton, after all what does it take to clean glass before assembly? Waiting to hear from Rep.
$500 per window
Outreach
February 5th 2011 at 11:44 pm
I never heard of Simonton until I check into comsumer report. There rated very good. Now that I got them I totally understand. So easy to clean, open/close. In fact, I feel much warmer in my house. The saleperson was product smart and geee not pushy at all! She was seriously one of the best saleperson I ever met.
Installed by Home Depot of CA
They showed up 5 mins late. However, they worked hard all day and got all 15 windows installed in one long (9 hr) day. They cleaned up and my windows look fantastic! They put this nice trim around my wood sils; therfore, thay said I don't have ever paint.
I got great prices from HD compared to my other to estimates.
JB
November 21st 2010 at 2:13 pm
I Like that it doesn't jook like a "cheap" vinyl window. It feels really solid too. Exceeded my expectations for a vinyl window
Installed by Home Depot of MA
Excellent job on the install. Quick and painless. Left my place nice and clean. Everything was delivered as promised.
SimontonNoGood
October 31st 2010 at 11:29 am
Let me tell you about my experience with Simonton brand windows installed in Central WI. I had ordered 8 windows to be installed by a local city approved/licensed contractor in April of this year (2010). They install all the windows within two days of arrival. Some are very large, 100 inches by 80 inches. Simonton Prism Platinum (reviews say the best they make) Triple Pane with super spacer (the foam insualtion panel for the glass instead of the metal spacer). Within one month, the windows give me trouble. When the sun hits the large window (casement,picture,casement) the one side won't even open unless you forcibly move it. The frame expands and twists so much in 70 degree weather that the locking levers refuse to let the window open, all out of alignment. 70 degrees and the window flexes on it's own over 1/2 inch from original position. At 90 degrees, forget it, that window isn't moving even a bit. What window flexes that much? What kind of vinyl are they using? You can actually hear it flex when the temp changes. Squeak, pop,etc. The other side of this same window, the seal blew out of the window within a few weeks. The large plastic seal that holds the glass panel in, it popped out with temp changes. Now it just sits there bowed. Every single window has horrible insulated panel assembly. Fingerprints inside the units. Glue missing on seamlines which will equal panel failure in two years. Dust, debris inside the units. Frames plastic welded out of square, large gaps in the frames when using the double hungs. Horrible assembly and zero quality control stadards obviously. Now today, I go upstairs into a spare room and see the one window has a crack on the inside panel. No impact, I have no kids and rarely use that room so it wasn't people. It cracked from the window flexing obvioulsy. Total garbage windows. Can't handle a temp change from 25 to 48 in one day. Now I'm fighting with the contractor to fix it all but getting blown off for months. Simonton won't take calls from customers, they only will talk to contractors. They are no help, they don't care. My only course of action will be to sue the contractor and Simmonton to get these issues fixed by a REAL window maker and installer.
Installed by City Recommended and Licensed of WI
Always in a rush, no blows me off and refuses to do the repair work. Once paid, never see them again.
$6,900 for 8 windows installed, some VERY large.
kifisia
July 19th 2010 at 4:07 pm
I am very happy with my Simonton Prism Platinum triple paned/krypton filled windows - R5 rated. I had 23 of them installed and they are beautiful. I would highly recommend them to anyone considering replacement windows
Installed by Choice Replacement Windows of VA
Thumbs up for the Choe father/son team. Good price and good workmanship.
Contract price was $11,200 for 23 windows which beat by far all their competition - and I had some 10+ estimates.
SK
October 31st 2009 at 12:44 pm
Windows are ok, could be better, probably slightly better than Home Depot or Lowes windows. Definitely not better than Harvey which are slightly cheaper.
Installed by Home Depot of PA
Really bad installation, Home Depot sent some guys who seemed like very nice, but who cares when the work is bad ? They were clean and everything, but didnt put any insulation around the windows. I saw that and mentioned it to the guy and he goes, "its not necessary". I paid about $3000 more than a good local installer, i was clearly ripped off. I could have done a better install. They guys were in a real hurry, there was like a 1-2mm gap all around most windows, caulking was bad, holes and draft all over the place. I told them, sent another guy who was lazy to insulate and had just caulked more and left. Dont use Home Depot, just get a local contractor, get the Simonton/Harvey windows from local/nearest store and have them installed. Nobody really cares if you go with this kind of large corporation.
James Larry
April 9th 2009 at 8:34 pm
We have had our Simenton Windows for over 10 years and I would plead with anyone thinking of buying ANY Simenton product to beware. We have had Simenton Reps here 3 times and they find nothing faulty, but when the wind blows you can hold a candle to the window and watch it flicker. We have excellent insulation and we go through approx. 275 gal of propane EVER month in the winter. I would caution anyone to STAY AWAY FROM SIMENTON!!!!
Installed by C&C Aluminum of TN
No help form them with Simenton either. Once you buy them they do not care
Joe D
December 2nd 2008 at 9:34 am
The window was even better than the sales consultant said it was going to be. I'm very impressed with the quality of this window.
Installed by Home Depot of MA
The home depot did a terrific job. They were the 3rd company to come over and give a quote. they werent the cheapest but after weighing all that they had to offer I decided it was the best move with their great warranties. The installers were professional and very very clean.
nikki
November 12th 2008 at 10:15 am
We have had them for a year now and are VERY pleased. There is a huge decrease in air leakage from outside when the windows are closed. Where ever possible, we put in casements and some are quite large. The cranking mechanism works very well and we love the increased airflow. Aesthetically, we are very pleased with look of the imitation wood grain on the interior. Our only (minor) "disappointment" is that we could only get white for the exterior finish; since there is no other white on the exterior of our home, we would have preferred a darker finish.
Installed by Chesapeake Window & Remodeling of MD
James Gay (company owner) and one assistant replaced 16 windows in less than two days, working on only a couple windows at a time. I have seen companies that remove all windows before installing any of the replacements; I much prefer James Gay's approach. The work proceeded in a very orderly, neat & clean manner. The exterior sealing was EXCELLENT and the finished product looks great, both outside and inside. The window interiors have stained woodwork and NO damage was done to any of it. I think this is the best contractor job I have ever had done.
$8500 for 16 windows, 10 large (32x54) main floor & basement, 5 medium-sized 2nd floor and 1 basement hopper
DeAnn
February 8th 2008 at 11:35 am
We recently replaced most of the single-pane aluminum windows on our SoCal stucco home with the Simonton 6500's. They look great. More than that, they cut down the noise from the outside almost completely and they retain the heat. One room has 2 outside walls with large windows. I used to have to keep that room closed off for loss of heat. I was pleasantly surprised this winter to find that room is now as warm as the rst of the house.
Installed by Home Depot of CA
Arrived in the morning on time, finished by mid afternoon. Very clean.
The price was right about $10,000 for 11 windows and a sliding patio door.
JonBond
November 24th 2007 at 12:14 pm
I love the look of the window...not that bright white that most replacement dpanes are painted. The windows have changed the look of my 1959 quaint home, for the better. I would like to thank this website for the helpful info they provided and opinions on the different companies that I considered. I considered Kensington, Pella, Windowmart and ended up going with Simonton.
Installed by Home Depot Install of TX
I really appreciated the fact that HD has their own hired HD employees that do the install. They hired one of the best local crew of installers and made them HD Employees. HD changed they way they do replacement, in that they don't just get a 3rd party to do the install, but rather they have actual HD installers. The install went smooth, they got her at 9 and had all the windows removed, cleaned and had the new ones installed around 5pm. I was impressed with the install and the fit of the windows.
I shopped around...got a quote by Pella for a single pane for 14 windows for $8600. My windows measurements for the 14 windows range from 36x60x96 on some and 36x56x92 with my largest window being 72x60x132 and my smallest being 35x35x70. I got a quote for Kensington Kingston windows and after some www research found that it is Kensington's budget window...still a great window. However, for $9k I decided to keep looking. This local company also had a window from Windowmart in Arkansas. I was not too impressed with that company and their website for $7200. I then got a quote from HD on their Simonton windows for $9600. I ended up going with them as I could not pass up on Simonton's top model for HD and could rely on HD to still be around in 25 years as these windows have a lifetime transferable warranty. I got a gift card for $100 back, a 1.9% loan from the city and a $133 rebate from my gas company for getting the windows. I bit the bullet and decided to go for it...as they were all basically quoting me the same price. I live in Austin, Texas and it gets hot down here for Summer and we have the sun out probably 225 days if not more out and shining.