Replacement Windows Discussion Board Forum

Jen, I found sellers for all of WoW's suggestions except for Okna in the triangle area - still looking for them.

I'm confused about the discussion here. I thought a sub-contractor would be the same as an IC who is doing some work through a middle entity, whether its HD or a local window company or a builder, etc. As a customer, it seems to me the important thing is to do due diligence on whoever is going to be...

anthony, thanks for the leads. I will follow up on those. Also, I managed a quick (and free!) phone consultation with a building inspector. Like you, he was dubious about my pre-install theory and after checking some things while on the phone with him, he was sure what I see is the actual RO. He sai...

anthony, I could be wrong about the pre-install. I assumed this because around the buck there is a solid framework on all sides to which it is attached. No spaces anywhere - all solid wood. If the buck is actually the only RO then its a helluva thick and sturdy one, but it could be so since the roof...

I just discovered this same OP already posted this Gorell complaint, nearly word for word, back in April. anthony gave him some good advice then. So put me down also for -delete-

Thanks anthony. I think youre right about the mull not being for support. Dont have pics but I got braver and did more exploring. It appears the old primes were pre-installed. That is, the builder prefabbed the dbl windows as whole assemblies which included all 2x4 framing around the units, mull and...

First, a tip of the hat to all the professionals and enthusiastic amateurs who post here. I just finished several days of reviewing 53 pages of posts and threads, and I am extremely impressed. Articulate, topic-focused, generally civil, well-moderated, thoughtfully administered, tons of useful infor...

Skydawggy, You said something important that I did not realize and I believe many consumers may not realize. Correct me if I mis-speak but what I hear you saying is that, even when a window mfr co is only offering its products to consumers through an exclusive dealer network, they will not do anythi...

I agree with Macdawg and Skydawggy but also understand how 007 was disappointed by his interaction with the mfr rep. I think most homeowners expect that window mfrs with high quality products would be vetting their dealers to minimize the risk of a bad customer experience. And would want to hear fee...