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 Post subject: Comfort Line Windows
PostPosted: Wed Nov 21, 2007 12:26 pm 

Joined: Wed Nov 21, 2007 12:21 pm
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Good afternoon. I've search the forum, but can't find any info on Comfort Line Fiberglass windows and doors from Ohio. Does anyone here have any info or experience with them. They are featured at a local place that specializes in Green building products, and they seem to be be very well made (and heavy). Right now, I am most interested in their sliding patio doors. I need to replace two 8 foot long patio sliders.

Thanks for your help.

Steve


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PostPosted: Wed Nov 21, 2007 1:57 pm 

Joined: Sun Feb 27, 2005 4:16 pm
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We've installed some of their six and eight foot doors. The product is very heavy a requires an extra hour or two over vinyl patio doors. The units operate very nicely and overall are a very good door. They are now using Cardinal 366 low-e so the door has a good u-value.
This time of the year production is no problem as our last order came in four weeks but during peak season expect delays up to ten weeks. The obvious advantage is the strength of fiberglass and multi color combinations. We also sell quite a few of their double hungs both the Next Generation and the Oak Originals. I like the NG because of the extra glass not afforded by most replacement windows and a u-value of .29. The windows run about double the price of medium quality vinyls.


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 Post subject:
PostPosted: Wed Nov 21, 2007 4:18 pm 

Joined: Wed Nov 21, 2007 12:21 pm
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Thanks for the info; I really appreciate it.


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 Post subject: comfort line windows
PostPosted: Wed Nov 21, 2007 9:17 pm 

Joined: Wed Nov 21, 2007 9:01 pm
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I have 8 year old comfort line fiberglass windows in my house and have had problems. I have had some corner separation allowing glue to come thru the mechanical fastened corners. Mine have spiral balance lift system which makes the windows hard to lift and also have to be adjusted to keep them from sagging. i live in a cold climate and have had ice buiild up on the inside of the main frame. they have intercept spacer system which is cold. the screens are attached with a knife system which really sucks. Perhaps things have gotten better in the past few years at comfortline, but i sure wish i knew then what I know now. I bought the fiberglass story then, but i think it was more fiction than fact.


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 Post subject:
PostPosted: Thu Nov 22, 2007 9:41 am 

Joined: Sun Feb 27, 2005 4:16 pm
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groucho, I can't argue with your points because we've had the same problems. The changes they have made are stronger corner gussets and a complete switch to the Cardinal IG system, a big improvement. They claim the spiral balance is improved..........I claim their full of ............but we'll see. In the last five years our problems have been with glass which I haven't had since they switched to Cardinal, but that balancer still gives me bad dreams.


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 Post subject:
PostPosted: Fri Nov 23, 2007 12:25 am 

Joined: Wed Nov 21, 2007 9:01 pm
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Is it true that many comfortline dealers are going elsewhere for their primary window? I spent more for fiberglass only to be disapointed with the performance of my windows compared to friends who paid less for premium vinyl windows. Their windows are warmer to the touch, operate smoother, and cost less. People talk - word gets around - How can dealers continue to get big bucks for a window that doesn't deliver?


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 Post subject:
PostPosted: Fri Nov 23, 2007 8:14 am 

Joined: Sun Feb 27, 2005 4:16 pm
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We started with them in 1998 and at the time they were having troubles with various painted exteriors. We added the line for the exterior colors, so out of the gate we were skeptical. Some of our other early problems were how to properly install them. I think they have had hundreds of dealers on and off the bandwagon. I have many customers service free and love them. The install is very critical, but I'd have to agree a lot of dealers gave up on them. I'm not hawking for them, but they have made a lot of improvements in the last couple of years the most impressive being a switch to Cardinal for their IG's. Our mark up is smaller on these windows compared to vinyl so there affordable to our customers. Fiberglass windows from four different vendors represents about 20% of our business and will continue to grow. The biggest problem is the evolution of fiberglass, we've had trouble with every vendor we've used including Marvin, Accurate Dorwin and Milgard, but their all making headway and each have their place.


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