Search found 10 matches

by coinmls
Fri Nov 04, 2022 9:59 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

Time for an update. Builder has been dragging feet on response and I wanted them to resolve other issues before I revive this issue again. I ended up calling the manufacturer and the rep who answered the phone was very friendly and open with the facts. I got an audio recording of an admission that t...
by coinmls
Mon Jun 27, 2022 12:07 am
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

To be blunt, track builders use crappy windows. I my area, Philly, the home of Toll. Many new construction homes will be lucky to make it ten years before they start to replace their windows. No facts but my observation is that builders have always been squezzing the penny. The common use of IGU an...
by coinmls
Fri Jun 24, 2022 10:16 am
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

I do not think the tact on this is legal. I think it is public embarrassment of Toll. They have already corrected others, they will correct yours too. I would expect the next Toll developement wont be sing those windows. Yes, but back to my questions. Is painting the windows "correcting" ...
by coinmls
Fri Jun 24, 2022 10:14 am
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

I do not think the tact on this is legal. I think it is public embarrassment of Toll. They have already corrected others, they will correct yours too. I would expect the next Toll developement wont be sing those windows. Yes, but back to my questions. Is painting the windows "correcting" ...
by coinmls
Tue Jun 21, 2022 10:05 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

@HomeSealed: No, the windows will not clean up. You cannot clean the discoloration which again, correlates to areas hit hardest by the sun (less or no discoloration for windows that get less or no sun). Doing some light Googling other Internet users indicate that the vinyl is breaking down. Nothing ...
by coinmls
Sun Jun 19, 2022 7:05 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

You are trying to jump a canyon on a moped brother. I'd bet a hefty sum that a big builder like those guys has bullet proof warranty language that puts manufacturer warranty issues on the manufacturer where they belong despite the wannabe diy lawyer guys' best effort. If you can prove that last par...
by coinmls
Thu Jun 16, 2022 7:15 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

The builder has a warranty. I know I posted the window company warranty but the builder is still on the hook for the first year. For what? Did the builder make the windows? No. The manufacturer did. I'm not a fan of worthless builder warranties in general, but you are barking up the wrong tree. The...
by coinmls
Wed Jun 15, 2022 9:23 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

According to the warranty I would say you have no claim. I am not an attorney. You need to ask Toll Brothers what they will do. If you are not satisfied with the fix, contact your attorney. The builder has a warranty. I know I posted the window company warranty but the builder is still on the hook ...
by coinmls
Sun Jun 05, 2022 7:24 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Re: Vinyl failing on new windows

Thank you. So in my state, a construction defect is defined as: 4. "Construction defect" means a material deficiency in the design, construction, manufacture, repair, alteration, remodeling or landscaping of a dwelling that is the result of one of the following: ... (b) The use of defectiv...
by coinmls
Sun Jun 05, 2022 2:58 pm
Forum: Ask Our Pro's a Question
Topic: Vinyl failing on new windows
Replies: 23
Views: 5226

Vinyl failing on new windows

I bought a new home in Phoenix with Toll Brothers and closed a year ago. They installed white vinyl Cascade windows. At the end of the 1 year builder warranty, one of my warranty claims I have made is that the vinyl is failing. Specifically, the color of the vinyl is fading, worse in areas that have...