I have a slider patio door probably installed in the mid 1994ish. I need bottom rollers for the screen and I am sure the product is Anderson, however when I called customer service they could help because the information I took from the bottom of the window is as follows:
CTG Tempered
16 CFE 1201 II
SGCC 1806 5/32 U
When I entered this info on a google search it come up Anderson product but the customer service person said the slider had to have an Anderson logo which it doesn't, however all my windows are Anderson with the logo.
I just need the product number of the replacement rollers.
Niki
Slider screen replacement bottom rollers
- Windows on Washington
- Posts: 5344
- Joined: Fri Oct 27, 2006 11:23 am
- Location: DC Metropolitan Area-Maryland/Virginia/DC
Re: Slider screen replacement bottom rollers
There is normally an Andersen serial number etched into the bottom right corner of the glass. Sometimes they install the glass upside down or flipped so check all of the corners.
A piece of paper to hold on the outside section of the glass should help with the contrasting to read the number as it is pretty faint.
![Image](https://parts.andersenwindows.com/contentImages/pid.gif)
Or on doors
![Image](https://parts.andersenstormdoors.com/contentImages/homepage/ShopBySerialNumber.jpg)
A piece of paper to hold on the outside section of the glass should help with the contrasting to read the number as it is pretty faint.
![Image](https://parts.andersenwindows.com/contentImages/pid.gif)
Or on doors
![Image](https://parts.andersenstormdoors.com/contentImages/homepage/ShopBySerialNumber.jpg)
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- Posts: 1
- Joined: Mon May 14, 2018 2:58 am
Re: Slider screen replacement bottom rollers
Thanks for posting them. This helped me figure out my issue with my door as well.
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- Posts: 3
- Joined: Thu Oct 25, 2018 2:29 am
Re: Slider screen replacement bottom rollers
Actually, I was also on an urge for the sliders replacement. Really thank you for sharing the info.